Job Overview:

We are seeking a Support Officer to join our client, a leading bank in Abu Dhabi. The ideal candidate will provide administrative and operational support to the banking team while ensuring excellent service delivery.

Key Responsibilities:

Provide administrative support to the banking sales team

Process banking documentation and transactions

Handle customer inquiries and requests

Maintain accurate records and database management

Support sales team with report preparation

Assist in customer onboarding processes

Coordinate with different departments for query resolution

Maintain filing systems for banking documents

Support compliance requirements and documentation

Assist in daily banking operations

Handle basic customer service issues

Required Qualifications:

1-2 years of banking experience in sales support or admin role

Fluency in both English and Arabic (Mandatory)

Banking operations knowledge

Customer service experience

Computer literacy and proficiency in MS Office

Understanding of banking products and services

Experience in handling banking documentation

Education:

Bachelor's degree preferred

Banking certifications are a plus

Essential Skills:

Strong communication abilities in English and Arabic

Attention to detail

Organization skills

Multi-tasking capabilities

Customer service orientation

Team player mentality

Basic understanding of banking processes

Data entry accuracy

Candidate Requirements:

Must be available in UAE

Home country banking experience candidates will be considered

Ability to join immediately is preferred

Work Schedule:

Full-time position

Bank working hours

Friday-Saturday weekend

Benefits:

Competitive salary 

Banking sector experience

Medical insurance

Annual leave as per UAE labor law

Other benefits as per company policy

How to Apply:

Send your CV to shivani@pactemployment.ae

Subject line must state: "Support Officer - AUH"

Note: Only shortlisted candidates will be contacted for interviews.

About Us

Pact is an acknowledged leader in Middle East's recruitment industry. Trusted by top banks, financial institutions and multinational companies for all their recruitment needs, we offer a range of top notch recruitment services that connect top quality candidates with clients looking to fill key positions in their organizations every day.

Whether you are a company looking to recruit the right people to meet your needs or a candidate looking for a job that rewards your skills