Role Overview – International Grand Mart Supermarket LLC is hiring a Store Manager for a full-time, on-site role. This position is ideal for experienced retail leaders with a minimum of 5 years as a Branch Manager or Store Manager in the supermarket industry who can oversee store operations, drive sales growth, manage teams, and ensure exceptional customer service within a fast-paced retail environment.

Store Operations Management – You will oversee all aspects of store operations by managing daily activities, ensuring operational efficiency, maintaining store standards, coordinating front-end and back-end functions, and delivering a seamless shopping experience that meets customer expectations and company policies.

Team Leadership and Staff Management – You will lead, motivate, and develop the store team by recruiting, training, and managing staff, setting performance expectations, conducting evaluations, fostering a positive work culture, and ensuring all team members are aligned with International Grand Mart's service and operational standards.

Sales and Revenue Management – You will drive sales and revenue growth by monitoring sales performance, implementing promotional strategies, analyzing sales data, identifying opportunities to increase revenue, and ensuring the store meets or exceeds monthly and annual sales targets.

Customer Service Excellence – You will ensure exceptional customer service by monitoring customer interactions, addressing complaints and concerns professionally, implementing service improvements, and maintaining a customer-first culture that builds loyalty and satisfaction.

Inventory and Stock Management – You will manage inventory and stock control by overseeing stock replenishment, coordinating with suppliers and warehouse teams, monitoring stock levels, minimizing shrinkage and wastage, and ensuring optimal product availability across all categories.

Visual Merchandising and Store Standards – You will maintain visual merchandising and store standards by ensuring proper product placement, store cleanliness, signage, and promotional displays, and by creating an attractive, organized shopping environment that enhances the customer experience.

P&L and Financial Performance – You will manage the store's P&L and financial performance by controlling operational costs, monitoring expenses, analyzing margins, and implementing cost-saving measures while maintaining quality and service standards to maximize profitability.

Compliance and Safety – You will ensure compliance with health, safety, and regulatory standards by implementing company policies, conducting regular inspections, maintaining adherence to Dubai Municipality and food safety regulations, and ensuring the store operates safely and legally at all times.

Vendor and Supplier Coordination – You will coordinate with vendors and suppliers by managing deliveries, resolving supply issues, negotiating terms when appropriate, and maintaining strong relationships that support smooth operations and competitive pricing.

How to Apply:

Send your updated CV to cv@grandmart.ae. For Store Manager candidates: Please highlight your 5+ years of supermarket branch/store management experience, your UAE experience, your bachelor's degree, and examples of store performance improvements or sales growth initiatives you have led. For Baker candidates: Please highlight your baking experience, the types of bakery products you specialize in (bread, pastries, cakes, etc.). Forward to anyone in your network who may be a strong fit.

About the Company:

International Grand Mart Supermarket LLC is a growing retail supermarket committed to providing quality products, fresh bakery offerings, and exceptional customer service. The company is seeking experienced Store Managers and Bakers who bring strong operational skills, a customer-first mindset, and a commitment to excellence in retail and food production within a dynamic and expanding supermarket environment.