Solution Support Engineer

Job Description

Provide technical support and troubleshooting for solutions utilizing Power Apps, Power Automate, and SharePoint.

Assist in designing, developing, and deploying custom solutions tailored to client requirements.

Monitor and ensure the performance, availability, and reliability of solutions.

Collaborate with clients and internal teams to diagnose and resolve technical issues effectively.

Document technical issues, resolutions, and maintain detailed support records.

Create and conduct training sessions and develop user guides to help clients maximize the use of provided solutions.

Ensure all solutions comply with government standards and regulations.

Stay updated with the latest trends and developments in Power Apps, Power Automate, and SharePoint technologies.

Candidate Profile:

Proficiency in Power Apps, Power Automate, and SharePoint.

Strong problem-solving skills with an attention to detail.

Excellent communication skills, both verbal and written.

Ability to work independently and manage multiple tasks effectively.

Experience in providing technical support and working in a collaborative team environment.

Prior experience working with government projects is advantageous.

Ability to document processes and create user-friendly guides.

Apply via:

Interested candidates should send their resumes to rward@welovesalt.com.

Category

Engineering

Experience

5 Years

Required Qualification

Bachelor in Relevant Field

Requires Traveling:

No

Salary

Salary Not disclosed

Salary Type

Per Month

Total Vacancies

1

Skills

technical supporttroubleshootingsolutionspowersharepointclientrequirementsmonitorperformanceavailabilityreliabilityinternaltechnicalsupporttraininguserstandardsregulationscommunication skillsverbalprovidingteamenvironment