Pact Employment

Senior Relationship Officer

Job Description

A leading UAE bank seeks an accomplished Merchant Acquiring professional to expand and nurture our portfolio of business clients. This role offers the opportunity to drive payment solution adoption while building long-term commercial relationships in a competitive financial landscape.

Portfolio Growth & Management

You will proactively engage existing merchants to optimize terminal usage and transaction volumes. Your consultative approach will identify upsell opportunities for value-added services that grow revenue while strengthening client loyalty.

New Business Development

The role demands hunting new merchant acquisitions through targeted outreach and solution presentations. Your ability to articulate the benefits of our payment ecosystem will convert prospects into long-term partners across retail and corporate segments.

Strategic Partnership Building

You'll analyze merchant pain points to recommend tailored POS and digital payment solutions. Your financial acumen will help businesses understand cost structures, settlement terms, and value propositions that meet their operational needs.

Performance Metrics

Meeting and exceeding monthly sales targets for terminal deployments and transaction growth will be central to your success. Your results will be tracked through clear KPIs with regular performance reviews.

Market Intelligence

Your ongoing competitor analysis and industry trend monitoring will inform product positioning strategies. You'll provide frontline insights to help shape our merchant value proposition in evolving market conditions.

Candidate Profile

We require professionals with:

  • 1-2 years UAE merchant acquiring/sales experience
  • Proven track record in banking/fintech B2B sales
  • Strong negotiation and presentation skills
  • Valid UAE driving license
  • Immediate availability

Application Process

Qualified candidates should submit CVs to krishnapriya@pactemployment.ae with subject "Merchant Acquiring".

Abu Dhabi, Dubai - United Arab Emirates

Category

Other

Experience

2 Years

Required Qualification

Degree or Diploma in relevant field

Requires Traveling:

No

Salary

5000 - 8000 AED

Salary Type

Per Month

Total Vacancies

2

Skills

merchant acquiringprofessionalportfoliobusinessbuildingcommercialmanagementterminalusageupsellrevenueclientloyaltynew business developmentmerchantbenefitsretailcorporatedigitalpayment solutionscostperformancemetricssalesmarket intelligencecompetitor analysisindustrytrendmonitoringinformproduct positioningmarketbankingnegotiationpresentation skillsdrivinglicenseavailabilityapplicationprocess