Job Description
Technical Support Leadership The Senior IT Support professional will serve as the primary escalation point for complex technical issues across hardware, software, and network environments, ensuring business continuity and implementing timely solutions that support a fast-paced corporate setting. This role requires confidence in troubleshooting and the ability to stabilize systems during critical incidents while maintaining strong service quality.
End-User Support Excellence In this role, you will directly assist employees with resolving IT concerns, guiding them through technical challenges, and ensuring their digital tools function flawlessly. The position demands someone who can communicate technical solutions in a simple manner, build trust with staff members, and enhance overall user experience across all departments.
Infrastructure and Systems Management You will oversee the maintenance and optimization of servers, network devices, corporate laptops, security tools, communication systems, and cloud-based solutions. Your hands-on expertise will support smooth operations across high-performance environments while ensuring systems are properly monitored, updated, and aligned with the company’s IT strategy.
Cybersecurity and Data Protection You will contribute to strengthening the organization’s digital security posture by implementing best-practice cybersecurity protocols, assisting in threat monitoring, and ensuring compliance with internal policies. Your responsibilities include safeguarding sensitive business information, identifying potential vulnerabilities, and coordinating response measures when risks arise.
IT Asset and Vendor Coordination This role involves managing IT inventory, tracking devices, coordinating repairs, and working closely with vendors to secure reliable service delivery. Your structured workflow will ensure all devices, accessories, and technical resources are properly documented and maintained while optimizing costs and service performance.
Advanced Troubleshooting and Process Improvement You will actively analyze recurring IT issues, develop solutions that prevent downtime, and improve internal IT processes. Your ability to identify root causes and propose proactive enhancements will help the organization maintain a stable, efficient, and secure technology environment that supports long-term business growth.
How to Apply
Interested UAE Nationals should submit their updated CV to judy@emiratalent.com, ensuring the job title is clearly mentioned in the email subject line. Applicants are encouraged to include details of previous technical achievements, system upgrades handled, and certifications that highlight their IT expertise for priority review.
About Us
EmiraTalent is one of the UAE’s trusted recruitment partners dedicated to placing Emirati professionals in top-tier private sector organizations. We collaborate only with reputable companies committed to supporting local talent, career development, and long-term workforce growth. Our mission is to connect skilled Emirati candidates with exceptional roles that contribute to the nation’s vision and empower sustainable professional success.
Dubai - United Arab Emirates
Category
Experience
Career Level
Required Qualification
Bachelor’s Degree in Information Technology, Computer Science, or a related field
Requires Traveling:
No
Salary
25000 - 30000 AED
Salary Type
Per Month
Total Vacancies
2
Skills
technical supportleadershipseniorit supportprofessionalprimarycomplextechnicalhardwaresoftwarebusiness continuitysolutionssupportcorporatesettingtroubleshootingservicequalitydigitaltoolsbuildtruststaffuser experienceinfrastructuremanagementmaintenanceoptimizationsecuritycommunicationoperationsit strategydataprotectionprotocolsmonitoringcomplianceinternalpoliciesbusinessit assetvendor coordinationinventorytrackingservice deliveryworkflowaccessoriesperformanceprocess improvementenhancementsorganizationtechnologyenvironmentbusiness growthemaillinesystemrecruitmentdedicatedlocaltalentcareer developmentconnectvisionempower
