Position Overview

The Sales Support position is responsible for providing comprehensive administrative and operational support to the sales team, managing customer inquiries, and maintaining sales documentation while ensuring high levels of customer satisfaction.

Key Responsibilities

Process sales orders and maintain accurate records in the company's database

Coordinate with internal departments to ensure timely delivery of products/services

Prepare and maintain sales reports, quotations, and other sales-related documentation

Handle customer inquiries and provide prompt, professional responses

Support the sales team with administrative tasks and customer relationship management

Monitor and track sales performance metrics

Assist in organizing sales meetings and customer presentations

Maintain up-to-date customer records and sales databases

Required Qualifications

Minimum 3 years of proven sales support experience (UAE or home country)

Excellent communication skills in English (written and verbal)

Strong proficiency in Microsoft Office Suite

Detail-oriented with excellent organizational skills

Ability to work independently and as part of a team

Customer service-oriented mindset

Experience with CRM systems

Preferred Qualifications

Previous experience in UAE market

Knowledge of Arabic (added advantage)

Experience in relevant industry

Bachelor's degree in Business Administration, Sales, or related field

What We Offer

Competitive salary package

Professional growth opportunities

Dynamic and collaborative work environment

Health insurance coverage

Annual leave as per UAE labor law

How to Apply

Qualified candidates are invited to send their resume to recruitment@flowtronix.com

with the subject line "Application for Sales Support Position - [Your Name]"

Note: Both experienced professionals and UAE freshers are welcome to apply.

About Us

In just over 30 years, FT has become a leading Industrial Manufacturing & Services company with a rapidly expanding product portfolio & growing pipeline of Industrial Safety Solutions. Before establishing FLOWTRONIX, our founder, Mr. Amin Nathani traveled the region studying the market to understand everything he could to bring the right Industrial Solutions company to the market. He became convinced that consumers in the region wanted an improved concept where providing the responsive, personalized service was a business principal. Trusting his vision Mr. Amin Nathani started FT.

Starting from our home market of Abu Dhabi, today Flowtronix has grown to 5 regional offices across the region, where we serve more than 500 major distributors, resellers & end-users across the Middle East. Our history is a good example of how to manage growth without losing sight of your values. Our most basic value has always been, and always will be, customer service.