Position Overview

EXEED UAE in Sharjah is on the lookout for a Sales & Service Administrator to join our passionate team. This is an exciting opportunity for individuals who are enthusiastic about the automotive industry and looking to grow their career with a forward-thinking brand. If you have strong organizational skills, a customer-first mindset, and thrive in a fast-paced environment, we’d love to hear from you.

Role Objective

As a Sales & Service Administrator, your primary responsibility will be to support both the sales and service departments with day-to-day operations. You will play a key role in ensuring smooth workflow by handling administrative duties, maintaining accurate documentation, and facilitating communication between departments and customers. Your role will directly contribute to enhancing the customer experience and operational efficiency.

Key Responsibilities

You will be tasked with managing and updating customer records, assisting in the coordination of vehicle deliveries, preparing service appointments, and generating reports for internal tracking. Additionally, you will support the team in preparing quotations, processing sales documentation, and ensuring compliance with company procedures and UAE regulations.

Customer Interaction & Support

This position requires regular interaction with customers, both in-person and via phone or email. You will be expected to provide timely responses to customer queries, schedule service appointments, and follow up to ensure customer satisfaction. A strong service orientation and a professional demeanor are essential in representing EXEED’s brand values.

Interdepartmental Coordination

Collaboration will be a core component of your role. You will work closely with the sales team, service advisors, and workshop technicians to ensure seamless coordination between departments. Your ability to manage schedules, prioritize tasks, and communicate clearly will help maintain operational fluidity and support team performance.

Required Skills and Attributes

The ideal candidate should have excellent administrative skills, attention to detail, and the ability to multitask effectively. Proficiency in Microsoft Office applications and familiarity with CRM or dealership management systems would be an added advantage. Strong communication skills, both written and verbal, are essential for handling internal and external interactions efficiently.

Passion for Automotive Excellence

We are looking for someone who shares our passion for innovation and service excellence in the automotive industry. A positive attitude, willingness to learn, and ability to adapt in a dynamic environment are traits we highly value. Prior experience in the automotive or related industries would be beneficial but not mandatory.

How to Apply

If you are ready to accelerate your career and contribute to one of the UAE’s most exciting automotive brands, please send your CV to careers.exeed@al-ghurair.com. Be sure to mention “Sales & Service Administrator” in the subject line of your email. Only shortlisted candidates will be contacted, so don’t miss your chance to drive success with EXEED Sharjah.

About Us

Al Ghurair is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.

With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.

Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’

Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.