About the Role:

The Canvas Hotel Dubai, a distinguished member of Accor's MGallery Collection, seeks an accomplished Reservations Supervisor to elevate our guest booking experience. This leadership role combines strategic oversight with hands-on reservations management in our luxury boutique environment.

Operational Leadership:

The successful candidate will supervise the reservations team, ensuring flawless booking processes across all channels. Your expertise will optimize room inventory management while maintaining our property's premium positioning through rate strategy implementation.

Guest Experience Stewardship:

You will cultivate exceptional pre-arrival experiences through personalized booking interactions. Your team's attention to detail will set the stage for memorable stays by anticipating guest preferences and special requests.

Candidate Profile:

We require hospitality professionals with 3+ years of reservations experience, including 1 year in a supervisory capacity. Your background should demonstrate success in luxury hotel revenue optimization and CRM system mastery.

Technical Proficiency:

Advanced knowledge of Opera PMS and channel management systems is essential. Your analytical skills will drive reporting on booking trends, conversion rates, and market segment performance.

Why Join Our Team:

This position offers career growth within Accor's prestigious portfolio, competitive benefits, and the opportunity to shape guest journeys at a distinctive boutique property.

Application Process:

Qualified candidates should submit resumes highlighting reservations achievements to Remy.VILLANUEVA@accor.com. Applications must demonstrate revenue management contributions and leadership experience.

Note: Only applicants with proven luxury hotel reservations experience will be considered. Interviews will assess both technical knowledge and service philosophy alignment.

Work Environment:

Join our creative team at this design-forward property where personalized service meets artistic expression. Your leadership will directly impact our guests' first impression of the MGallery experience.

About Us

At Accor, we are all Heartists®, which stands for Heart + Artists, and embodies our culture and mindset. Being a Heartist® means we bring authentic connections from the heart, and as artists, we share our uniqueness – while making room for others to do the same. As passionate hospitality experts and as part of a global community, we create unique and unrivalled experiences that spark emotion thanks to our team members’ creativity, individual personalities, and talent journey at Accor.

Our CEO and Chairman Sébastien Bazin invited all Accor Heartists® to share why they love their jobs. Their words highlight why our culture is so special, showcasing a unique sense of belonging and genuine pride in representing Accor every day. Watch their testimonials: