Reliance Global invites organized professionals to join our Business Bay headquarters as a Receptionist with operational support responsibilities. This multifaceted role serves as the central hub for our 24/7 business operations in Dubai's dynamic commercial district.

24/7 Helpdesk Management

You will be the first responder for all building inquiries and emergencies, providing round-the-clock support through our helpdesk system. Your calm demeanor will be essential when handling after-hours calls and coordinating urgent requests.

Facility Coordination

The position requires seamless coordination with security teams, community managers, and vendors to maintain smooth building operations. Your problem-solving skills will resolve RTM/RFM inquiries efficiently while maintaining detailed service records.

Administrative Excellence

You'll manage critical AMC follow-ups and maintenance schedules, ensuring all contracts and service agreements are current. Your meticulous tracking system will prevent lapses in essential building services.

Vendor & Stakeholder Liaison

Acting as the primary point of contact for service providers, you'll schedule repairs, monitor performance, and process invoices. Your professional communication will maintain positive relationships with all building partners.

Operations Support

Beyond reception duties, you'll assist the operations team with reporting, documentation, and special projects. Your adaptability will shine as you balance routine tasks with unexpected operational demands.

Candidate Profile

We seek individuals with:

• Prior reception/facility coordination experience
• Exceptional multitasking abilities
• Proficiency in helpdesk systems
• Availability for flexible shifts
• Strong English communication skills
• Total Rewards Package

This position offers:

• Competitive salary based on experience

• Company-sponsored visa

• Comprehensive health insurance

• Professional work environment

Application Process

Detail-oriented candidates should email CVs to hr@rfmglobal.com highlighting relevant facility support experience. Your application should demonstrate your ability to thrive in a fast-paced operational environment.

About Us

Reliance is a multinational enterprise with multiple companies related service industries namely, Facility Management, Owner Association Management and Technical Services.

Our Facilities Management division is a ISO 9001:2015 certified Facilities Management (FM) offering services for FM Operations, FM Consulting, and FM Training.

Our Owners Association Management company is accredited by Dubai RERA and offers management services to boards of Owners’ Associations in compliance with local regulations.

Our Technical Services company provides round-the-clock repair and maintenance services covering all requirements of home and offices.

Reliance services are based on international standards, modern management practices, time-tested processes, and technology tools that offer a competitive and comprehensive value proposition to customers. Reliance managers, executives and supervisors are regularly trained to stay abreast with changing customer needs and service standards.