Position Overview

We are seeking a professional and friendly Receptionist cum Telephone Operator to serve as the first point of contact for our company. This role combines front desk management with switchboard operations, requiring excellent customer service skills and professional phone etiquette.

Key Responsibilities

Reception Duties

Welcome and greet visitors in a professional and friendly manner

Maintain a clean, tidy, and welcoming reception area

Direct visitors to appropriate departments or meeting rooms

Manage visitor log and issue visitor badges when required

Ensure security protocols are followed for all visitors

Telephone Operations

Handle incoming calls professionally and efficiently

Operate multi-line telephone system

Route calls to appropriate departments or personnel

Take accurate messages and ensure timely delivery

Maintain updated contact lists and extensions directory

Administrative Support

Schedule and coordinate appointments and meetings

Manage incoming and outgoing mail and courier services

Maintain office supplies inventory for reception area

Process basic documentation and forms

Support other departments with clerical tasks as needed

Handle basic email correspondence

Maintain filing systems (both physical and digital)

Required Qualifications

Bachelor's degree or equivalent qualification

1-2 years of relevant experience (Fresh graduates will be considered)

Excellent verbal and written communication skills in English

Proficiency in MS Office Suite (Word, Excel, Outlook)

Experience with telephone systems and office equipment

Required Skills

Professional appearance and demeanor

Strong customer service orientation

Excellent organizational and multitasking abilities

Ability to remain calm under pressure

Good problem-solving skills

Attention to detail

Basic typing and data entry skills

Preferred Skills

Knowledge of Arabic (advantage)

Previous experience in a corporate environment

Familiarity with Dubai business etiquette

Experience with visitor management systems

Benefits

Basic salary as per range mentioned

UAE Labor Law benefits

Transportation allowance (as per company policy)

Medical insurance

Annual leave as per UAE Labor Law

How to Apply

Interested candidates should send their CV to careers@slspro.net

with the subject line "Application for Receptionist Position - [Your Name]"

Note:

Only shortlisted candidates will be contacted

Please mention your current notice period in your application

Candidates must be available for immediate joining

About Us

Founded in 1997, SLS has been at the forefront of bringing distinctive and exceptional event experiences to life. Our mission is to deliver an event to your audience with innovative solutions for Audio, Lighting, LED Screens, Video projections, Stage production, Stage special FX, Trussing and Rigging.

Our specialty is across Event’s Audio Visual and Multimedia Production! We have perfected our craft by spending the past decades offering a vast range of services in the events industry.

We offer a diverse array of premium equipment and technology to ensure the highest quality performance. This is coupled with top-notch services from our experienced team of industry professionals, who work hands-on to guarantee satisfaction on every project. You can entrust us with all types and sizes of events!