Role Overview – HealthPlus is hiring a Receptionist for a full-time, on-site position based in Dubai. This position is ideal for organized professionals with strong customer service expertise, healthcare industry knowledge, and the ability to provide excellent reception support effectively, manage patient interactions, coordinate activities, maintain professionalism, and contribute to positive patient experience within a dynamic healthcare organization.

Front Reception and Greeting – You will manage reception by greeting visitors professionally, welcoming patients, and creating positive first impressions. You will represent organization professionally and warmly. You should provide excellent front desk service.

Patient Check-In and Registration – You will process patient check-in by registering patients, organizing information, maintaining records, and supporting administrative flow. You will ensure accurate patient registration and smooth intake. You should manage patient check-in efficiently.

Visitor Management – You will manage visitors by greeting appropriately, directing to appropriate departments, maintaining logs, and supporting professional protocols. You will maintain professional visitor experience and organization. You should manage visitor relations professionally.

Appointment Scheduling – You will schedule appointments by coordinating with patients, managing schedules, confirming bookings, and supporting timely service. You will maintain appointment accuracy and organization. You should manage scheduling effectively.

Appointment Reminder Coordination – You will coordinate appointment reminders by contacting patients, confirming attendance, and supporting appointment adherence. You will help reduce no-shows and maintain schedule efficiency. You should manage reminder processes.

Phone Management and Communication – You will manage telephone communications by answering calls professionally, routing appropriately, taking messages, and supporting communication flow. You will maintain professional phone standards and clear communication. You should manage phones professionally.

How to Apply:

Send your updated CV to Hr@health-plus.ae. Please highlight your reception or customer service experience, specific examples of excellent patient or customer service you have provided, your communication and interpersonal abilities, your organizational and multitasking skills, your computer proficiency and data entry accuracy, your phone communication skills and professional telephone etiquette, your healthcare reception experience if applicable, your understanding of patient privacy and confidentiality, your ability to remain calm in demanding healthcare environments, your time management capabilities, your UAE or Dubai work experience if applicable, and your approach to providing exceptional patient and visitor experience.

About the Company:

HealthPlus is a professional healthcare organization operating in Dubai with a strong commitment to patient care excellence, service quality, and positive patient experience through effective reception management and professional patient interaction. The company is seeking skilled reception professionals who bring proven reception and customer service expertise, strong communication and interpersonal skills, understanding of healthcare operations and patient-centered care, commitment to patient privacy and confidentiality, ability to manage multiple tasks in dynamic healthcare environment, and dedication to providing exceptional reception support that creates positive first impressions, supports efficient patient flow, and contributes to overall patient satisfaction and healthcare service excellence in the dynamic healthcare sector.