Role Overview – International Academic School Dubai is seeking a bilingual Receptionist to serve as the welcoming face of our school and provide essential administrative support. This role plays a vital part in creating a welcoming, safe, and well-organised school environment for students, parents, staff, and visitors.

Visitor Reception – You will welcome and assist visitors, parents, and students in a courteous and professional manner. Greeting all guests warmly, providing directions and information, and ensuring every visitor feels welcomed from the moment they enter the school premises.

Front Desk Management – Managing the front desk operations including answering telephone calls, responding to emails, and handling general enquiries from parents, prospective families, and the community. Directing calls to appropriate departments and ensuring timely and accurate communication.

Administrative Support – Supporting school administration with documentation, filing, record-keeping, and correspondence. Preparing letters, organizing documents, and ensuring all administrative processes run smoothly to support the school's daily operations.

Records Management – Maintaining accurate student and staff records in line with school policies and data protection requirements. Updating databases, organizing files, and ensuring all information is current, secure, and easily accessible when needed.

Attendance and Movement Tracking – Assisting with attendance records, student movement logs, and daily communications regarding student whereabouts. Recording late arrivals, early departures, and maintaining accurate logs that support student safety and accountability.

Schedule Coordination – Coordinating schedules, appointments, and meetings as required for school leadership and administrative staff. Managing calendars, booking meeting rooms, and ensuring all stakeholders are informed of appointments and schedule changes.

Safeguarding and Security – Supporting safeguarding and security procedures by monitoring visitor access to the school premises. Ensuring all visitors sign in, receive appropriate identification badges, and are escorted as per school safety protocols. Maintaining vigilance to protect student welfare.

Communication Skills – Strong communication and interpersonal skills are essential for interacting professionally with diverse stakeholders including students, parents, teachers, and external visitors. Ability to communicate clearly, listen actively, and respond appropriately to various enquiries and situations.

Organizational Abilities – High level of organisation and attention to detail is required to manage multiple tasks simultaneously. Maintaining organized filing systems, tracking multiple processes, and ensuring nothing falls through the cracks in a busy school environment.

Multitasking Capability – Ability to multitask and remain calm in a busy school environment where interruptions are frequent and priorities can shift quickly. Managing phone calls, walk-in visitors, administrative tasks, and urgent requests simultaneously while maintaining professionalism.

Professional Demeanor – Professional, approachable, and discreet demeanor is essential when representing the school and handling sensitive information. Maintaining confidentiality regarding student records, staff matters, and school operations while remaining friendly and accessible.

Technical Proficiency – Proficiency in basic office software including Microsoft Office Suite (Word, Excel, Outlook) and school information systems for managing student data, attendance, and records. Comfortable learning new software systems as required.

Bilingual Requirement – Candidates must be bilingual as this is a mandatory requirement for this position. Fluency in English plus one additional language to effectively communicate with our diverse school community of parents and students from various cultural backgrounds.

How to Apply:

Please send your CV to careers@ias-dubai.ae mentioning the position 'Receptionist' in the subject of the email. Highlight your bilingual capabilities, previous reception or administrative experience, and relevant skills in your application.

About us:

International Academic School, our campus is thoughtfully designed to foster a dynamic, inclusive, and engaging learning environment for all students. Both our indoor and outdoor facilities promote academic growth, physical development, and emotional well-being across every phase of education. Safety and accessibility are at the core of our design—wheelchair ramps are strategically installed at entrances and access gates to ensure that Students of Determination, staff, parents, and visitors experience seamless movement across the school grounds.