Job Description
Job Overview:
We are seeking a professional and enthusiastic Receptionist to join our team in Dubai. The ideal candidate will serve as the first point of contact for our guests and visitors, ensuring exceptional customer service while managing front desk operations efficiently.
Key Responsibilities:
Welcome and greet guests, visitors, and staff in a professional and friendly manner
Handle check-in and check-out procedures efficiently
Manage incoming calls, emails, and correspondence
Process reservations and maintain booking systems
Provide information about hotel services, facilities, and local attractions
Handle guest inquiries and requests promptly and professionally
Coordinate with housekeeping and other departments regarding room status
Process payments and handle cash transactions accurately
Maintain the front desk area in a clean and organized manner
Support other departments as needed
Required Qualifications:
Previous experience as a receptionist, preferably in the hospitality industry
Excellent communication skills in English; Arabic is a plus
Professional appearance and positive attitude
Strong customer service orientation
Computer literacy and experience with hotel management systems
Ability to multitask and work under pressure
Good organizational and time management skills
Flexible to work in shifts, including weekends and holidays
Desired Skills:
Experience with property management systems
Knowledge of additional languages
Background in luxury hospitality
Cash handling experience
Problem-solving abilities
Team player mentality
Education:
Minimum High School Diploma
Diploma or Degree in Hospitality Management is a plus
Benefits:
Competitive salary
Medical insurance
Transportation allowance
Meals during duty
Annual leave
Employee accommodation (as per company policy)
Career growth opportunities
How to Apply:
Qualified candidates should send their CV to nasar.mohammed@landmarkhotels.com
Subject line should read: "Application for Receptionist Position - Dubai"
Only shortlisted candidates will be contacted for interviews.
About Us
When you travel often, value matters—but so do standards. Being value-conscious isn’t the same as being a budget traveler. Why compromise on quality, amenities, and service simply because overpaying isn’t an option?
Our six Best Hotels & Suites in Dubai are located in Deira, Dubai’s main shopping and business district, all within a 15–30 minute drive from the airport and near the city’s metro. With a focus on delivering exceptional quality in facilities and services, we ensure 3 star & 4-star hotels & suites in Dubai that combine affordability with excellence.
Landmark Hotels & Suites, part of the Dubai-based Landmark Zenath Group, boasts 20 years of expertise in hospitality, real estate, and food service. Our restaurants division, LMZ Cuisines, operates renowned brands like Lemongrass, Reem Al Bawadi, and Tapa King. Explore our exclusive hotel rooms & suites packages for an unmatched experience in comfort and value.
Dubai - United Arab Emirates
Category
Experience
Career Level
Required Qualification
Diploma or degree in Hospitality Management
Requires Traveling:
No
Salary
Salary Not disclosed
Salary Type
Per Month
Total Vacancies
2
Skills
professionalreceptionistteamdubaicustomer servicefront deskoperationsstaffproceduresincomingcallshotelfacilitieslocalguesthousekeepingroompaymentscashtransactionsareahospitalitycommunication skillsenglisharabichotel managementtime managementproperty managementluxuryhandlingschoolhospitality managementaccommodationcompanylineapplicationtravelstandardsqualityservicebusinessairportmetrofocusstarpartgroupreal estatefood
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