Multi Store Manager

Quest Search & Selection

Riyadh, Saudi Arabia

Job description / Role

Employment: Full Time

Quest Search and Selection is seeking a dynamic and experienced Boutique Manager for one their retail clients based in Riyadh, KSA.

The ideal candidate will oversee and drive all aspects of the boutique's operations, ensuring a premium customer experience and meeting business objectives.

Role: Boutique Manager-Multi Store

Location: Riyadh, KSA

Responsibilities of the Boutique Manager are :

• Actively contributing to developing and implementing strategies alongside the Location and Area Manager to increase store traffic, improve profitability, and enhance brand visibility.

• Guide the team in providing exceptional customer service, creating memorable experiences, and establishing lasting customer relationships.

• Oversee adherence to after-sales policies and procedures, addressing customer complaints promptly and professionally.

• Formulate and execute short- and long-term strategies to drive sales, focusing on cost control and balanced product performance.

• Drive the team towards achieving sales goals while maintaining operational excellence and profitability.

• Ensure a superior customer experience through continuous team training and development.

• Uphold compliance with Standard Operating Procedures (SOPs) and loss prevention protocols.

• Perform regular stock audits, manage inventory levels, and generate sales reports to optimize stock potential.

• Lead the recruitment, development, and training of team members in coordination with HR and management.

• Cultivate a positive and professional team environment, providing regular coaching and feedback to enhance performance.

• Represent the brand at both in-store and external events, adhering to the highest grooming standards.

• Implement and support marketing and visual merchandising strategies.

Requirements:

Qualifications and skills required for this Boutique Manager are:

• At least 5 years of experience in retail store operations, with a minimum of 3 years in a boutique manager or higher role within a luxury environment (specializing in luxury watches, jewellery, or fashion).

• Demonstrated expertise in team management and building relationships with internal and external stakeholders.

• Strong skills in store operations management, analytical thinking, and financial oversight.

• Proficiency in English, both verbal and written.

If you are passionate about retail management and possess the skills to drive sales and manage a high-performing team, we encourage you to apply for this exciting opportunity.

If this role sounds like you then please send your cv today, quoting the reference no JO-2409-114850

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

How to Apply:

Interested candidates can apply by sending their CV, quoting to info@questsearch.com.