TechMantra Global

IT Support Specialist

Job Description

We're currently hiring for IT Support Specialist  

If interested, share your CV to sadique.s@techmantraglobal.com with the subject line "Application for a position for a, IT Support Specialist"

Role: IT Support Specialist

Location: Abu Dhabi- (Onsite)


Brief Description:

Log all the incoming requests in the service management tool.

Categorize the requests in a way that reflects the actual nature of the request.

Suggest and amend the category list to add any category items that is found to be more descriptive.

Write the request subject and description in an understandable language by the requester.

Ensure that the requester receives a request reference number before the phone call has ended.

Fill all the information in the request form with the relevant details.


About Us:

We at TechMantra Global deliver strategic IT solutions and services that assist you in achieving the highest levels of security, efficiency, productivity, and reliability. Design and deploy complex IT Solutions with ease and perfection with TechMantra.

We are committed to deliver innovative solutions for your dynamic business and technology requirements. Leave no stone unturned in this highly competitive world by choosing and adopting nothing but the best IT Solutions that will definitely reduce costs and boost productivity for you.

TechMantra specializes in Technology Consulting and Outsourcing of skilled resources for enterprises in India, UAE and the Gulf countries. Choose Quality, Choose TechMantra.

Abu Dhabi - United Arab Emirates

Experience

3 Years

Required Qualification

Bachelor's degree in relevant field

Requires Traveling:

No

Salary

Salary Not disclosed

Salary Type

Per Month

Total Vacancies

1

Skills

supportend userequipmenttelephonewifihiringit supportspecialistlineapplicationincomingservice managementphoneglobalsolutionssecurityproductivityreliabilitydesigncomplexinnovativedynamicbusinesstechnologyrequirementsleavestoneboosttechnology consultingoutsourcinggulfquality