Position Overview

We are seeking an experienced IT Support Engineer with healthcare industry experience to join our team at Saudi German Health's Dubai branch. The ideal candidate will provide technical support for our healthcare information systems and ensure smooth IT operations.

Key Responsibilities

Provide first-line and second-line technical support for healthcare information systems

Troubleshoot hardware, software, and network issues in a healthcare environment

Maintain and support Hospital Information System (HIS) and Electronic Medical Record (EMR) systems

Ensure compliance with healthcare IT security protocols and data protection standards

Configure and maintain medical devices network connectivity

Provide training and support to medical staff on IT systems

Manage user access and privileges according to hospital policies

Participate in IT infrastructure upgrades and maintenance

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field

Minimum 3 years of IT support experience in healthcare settings

Strong knowledge of healthcare information systems and medical software

Experience with HIS/EMR systems

Knowledge of HIPAA or similar healthcare data protection standards

Strong troubleshooting and problem-solving skills

Excellent communication and interpersonal skills

Ability to work in shifts and provide on-call support

Fluency in English; Arabic language skills preferred

Benefits

Competitive salary package

Medical insurance

Annual leave

Professional development opportunities

Transportation allowance

Housing allowance

Other benefits as per UAE labor law

How to Apply:

Qualified candidates should send their resume to ashaikh@saudigerman.com with the position title in the subject line.

Saudi German Health is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

About Us:

Building on a long family legacy as medical pioneers in the Kingdom, Saudi German Health was founded by the Batterjee family 35 years ago to relieve people’s suffering and have a positive impact on their health.

In 1988, Eng. Sobhi Batterjee, Chairman of Saudi German Health, and Dr. Khalid Batterjee, Vice President of Saudi German Health, established the first hospital in Jeddah and collaborated with German University Hospitals to bring advanced German healthcare standards and expertise to the local community for the first time in the Kingdom of Saudi Arabia. These associations inspired the ‘German’ in our name.