IT Support Engineer

Michael Page

UAE

Job description / Role

Employment: Full Time

As the IT Support Engineer, you will be pivotal in maintaining and enhancing the client's IT infrastructure. Your role will involve researching, installing, modifying and performing minor repairs on hardware and software systems, ensuring that all technical processes run smoothly and efficiently.

Client Details

Our client is a prominent portfolio company of a respected family office, dedicated to investing in high-potential technology startups and innovation projects.

Description

* Perform installations, modifications and repairs of computer hardware and software systems

* Address and troubleshoot staff-generated L1 technical issues and process problems

* Regularly test and optimise system functionality, including conducting ad-hoc benchmarking requests and making recommendations to improve performance and efficiency

* Assist with network design, software installation and ensure compatibility with existing systems

* Consult with users on their IT needs, place orders and train/demo them on new software using relevant methods

* Document updates, inventory and stay up to date with the latest technological advancements through workshops and professional societies

Job Offer

* Attractive, tax-free salary

* Significant exposure to senior leaders and a diverse range of cutting-edge technology projects

Requirements:

* Bachelor's degree in information technology (or similar) with CISSP, ITIL, AWS or MCSE style qualifications highly preferred

* A minimum of 5 years experience as an IT Support Engineer ideally with apple products, covering network/systems security, access controls and general IT support with mid-to-large size organisations

* Exceptional communication and interpersonal skills, supporting staff in a calm and diplomatic manner

* A technology savvy individual with an inquisitive mindset, a self-learner and always actively seeking opportunities to try and test innovative developments in the industry

* Ability to thrive in a high-pressure environment, responding to requests and issues at pace

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

For more information or to apply, please contact michaelpage@uae.com.