About the Role

We are seeking a skilled IT Specialist to join our team in Dubai. The ideal candidate will have strong technical expertise in system administration, hardware troubleshooting, and AV systems management, with experience in the event industry or live production environment.

Key Responsibilities

Install, configure, and manage various IT systems including laptops, PCs, and peripheral devices

Provide comprehensive daily IT support and troubleshooting

Manage and maintain AV systems

Coordinate with vendors and clients to ensure smooth operations

Create and maintain detailed technical documentation and reports

Implement IT best practices and maintain system security

Respond to and resolve technical issues in a timely manner

Support live events and productions as needed

Perform regular system maintenance and updates

Assist in technology planning and implementation

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field (preferred)

Minimum 2+ years of IT support experience (in Dubai or home country)

Previous experience in event industry or live production environment preferred

Demonstrated track record of successful IT support and problem resolution

Technical Skills

Strong proficiency in networking concepts and troubleshooting

Advanced hardware troubleshooting capabilities

Experience with event software and technologies

Knowledge of AV technology and systems management

Understanding of IT security principles and best practices

Familiarity with documentation and reporting tools

Preferred Certifications

CompTIA A+

CompTIA Network+

CCNA

Or equivalent industry certifications

Essential Soft Skills

Excellent problem-solving abilities

Strong verbal and written communication skills

Ability to work effectively under pressure

Excellent time management capabilities

Strong team collaboration skills

Customer-service oriented mindset

Ability to adapt to fast-paced environments

Professional demeanor when dealing with clients and vendors

What We Offer

Competitive salary package

Professional development opportunities

Work with cutting-edge technology

Dynamic work environment

Opportunity to work on diverse projects

How to Apply

Qualified candidates should send their CV to:

careers@slspro.net

Subject Line: IT Specialist Application - [Your Name]

Note

Only shortlisted candidates will be contacted

Must be eligible to work in Dubai

Position requires on-site presence in Dubai

About Us

Founded in 1997, SLS has been at the forefront of bringing distinctive and exceptional event experiences to life. Our mission is to deliver an event to your audience with innovative solutions for Audio, Lighting, LED Screens, Video projections, Stage production, Stage special FX, Trussing and Rigging.

Our specialty is across Event’s Audio Visual and Multimedia Production! We have perfected our craft by spending the past decades offering a vast range of services in the events industry.

We offer a diverse array of premium equipment and technology to ensure the highest quality performance. This is coupled with top-notch services from our experienced team of industry professionals, who work hands-on to guarantee satisfaction on every project. You can entrust us with all types and sizes of events!

Moreover, we strive to provide the highest quality of safety and service in the MENA region, by adhering to ISO guidelines for all types of events.