End User Support: The IT Engineer will deliver exceptional end-user support services, acting as a crucial interface between staff, peer teams, external vendors, and third-party support teams.

Operational Stability: They will drive operational stability by leveraging technical expertise, people management skills, and ensuring customer satisfaction for assigned sites and projects.

Daily Operational Tasks: This includes ensuring smooth functioning of IT services, resolving requests within set timelines, implementing IT policies, and troubleshooting hardware and software issues.

System Review and Design: The engineer will work on the design and review processes for new systems, documenting technical designs for integration and implementation.

System Analysis and Security: They will analyze existing systems to ensure adequate security, meeting organizational needs regarding server infrastructure, capacity planning, storage, and networking.

Business Requirement Evaluation: The role involves evaluating business requirements to identify opportunities for integrating new hardware, operating systems, or connectivity solutions.

Project Participation: The IT Engineer will participate in IT projects, including system upgrades, hardware refreshes, and software deployments, and assist in proof of concepts.

Data Management: They will follow data retention, backup, and recovery methods and plans. The position requires the candidate to have their own vehicle and UAE drivers license.

How to Apply:

Interested candidates should send their updated CVs to roja.m@paraminfo.com.

 About Us:

Param Info, based on the email domain, is likely an IT services or consulting company. They are seeking an experienced IT Engineer to provide comprehensive support and manage infrastructure across multiple locations in the UAE. The requirement for a personal vehicle and UAE driver’s license indicates the need for frequent travel between Dubai and Abu Dhabi.