Position Overview

We are seeking an experienced Insurance Coordinator with proven UAE healthcare experience to join our team at Life Medical Centre. The ideal candidate will manage all aspects of medical insurance coordination while ensuring smooth operations between patients, insurance companies, and healthcare providers.

Key Responsibilities

Verify patient insurance coverage and benefits prior to medical services

Process insurance claims accurately and efficiently

Coordinate with insurance companies for pre-approvals and authorizations

Follow up on pending and rejected claims

Manage insurance-related documentation and maintain accurate records

Resolve billing discrepancies and handle insurance queries

Assist patients with insurance-related questions and concerns

Ensure compliance with insurance companies' policies and procedures

Monitor claim status and manage the appeal process when necessary

Generate and analyze insurance-related reports

Coordinate with medical staff to ensure proper documentation for claims

Required Qualifications

Minimum 2-3 years of experience in UAE healthcare insurance coordination

Strong knowledge of UAE health insurance systems and procedures

Familiarity with major UAE insurance companies and their protocols

Experience with medical billing and coding

Proficiency in medical insurance software systems

Strong understanding of medical terminology

Essential Skills

Excellent communication skills in English (Arabic is a plus)

Strong attention to detail and accuracy

Proficient in Microsoft Office Suite

Outstanding organizational and time management abilities

Problem-solving and analytical skills

Customer service orientation

Ability to work under pressure and meet deadlines

Technical Knowledge

Experience with electronic medical records (EMR) systems

Knowledge of ICD-10 coding

Familiarity with insurance claims processing software

Understanding of UAE healthcare regulations

Experience with insurance verification systems

Professional Competencies

Ability to maintain patient confidentiality

Strong interpersonal skills

Excellent documentation abilities

Ability to work independently and as part of a team

Multi-tasking capabilities

Detail-oriented with strong organizational skills

Work Environment

Full-time position based at Life Medical Centre

Professional medical centre environment

Fast-paced atmosphere requiring quick decision-making

Benefits Package

Competitive salary

Health insurance

Annual leave as per UAE labor law

Professional development opportunities

Transportation allowance (as applicable)

How to Apply

Qualified candidates should send their CV to sekkeeb@life-me.com

Please mention "Insurance Coordinator Position" in the subject line

Important Notes

Only candidates with UAE healthcare insurance experience will be considered

Only shortlisted candidates will be contacted

Immediate joining preferred

About Us

LIFE commenced its journey as a retail pharmacy group in 1996 and the strong impulse to perform has nurtured its growth over the last twenty years. Starting with one store, at present the organization has over 300+ retail outlets consisting of Pharmacies, Healthcare Hypermarkets, Health and Wellness stores catering to an average annual customer base of more than ten million walk-ins.

LIFE is committed to deliver excellent growth in turnover and profitability by expanding its number of outlets and increasing presence to five times the current store count in the coming 4 years, increasing the current store count to 1500 by end of 2025. The Company operates a network of pharmacies located in business districts and other strategic locations and employs over 3000 professionals.

LIFE Health Care Group introduced many innovative concepts in pharmaceutical distribution in the region. Notable among them include the first Healthcare Hypermarket in the GCC, the first Drive-Thru pharmacy in the Middle East, and the first Shop-in-Shop concept in healthcare in the region. Over the years LIFE has succeeded in adapting to changes in the profession of pharmacy retailing and in the field of retail management maintaining its position as an industry leader.