Job Description & Requirements

Position: Hostess (3)

Location: Dubai, UAE

Employment Type: Full-time

Salary: TBD

Company Name: BARAAK

Industry: Food & Beverages

Job Function: Customer Service/Support

Experience: 2 - 3 years

Education: Diploma

Language Proficiency: Hindi, Arabic, and Russian preferred

Job Description:

BARAAK Restaurant, a renowned Indian Arabic dining establishment in Dubai, is seeking three dynamic and professional Hostesses to enhance our guest experience. The ideal candidates will have a passion for hospitality and a natural ability to make guests feel welcome and valued.

Key Responsibilities:

Guest Reception:

Warmly greet and welcome guests upon arrival.

Escort guests to their tables, presenting menus and offering beverages.

Manage waiting lists efficiently and provide accurate wait-time estimates.

Reservation Management:

Handle reservations using the restaurant’s booking system.

Ensure that reservation details are accurately recorded and communicated to the staff.

Manage walk-ins and ensure optimal seating arrangements to maximize restaurant capacity.

Customer Service:

Address guest inquiries and resolve any issues promptly and courteously.

Provide information about the restaurant’s offerings, including menu details and specials.

Ensure a positive guest experience from arrival to departure.

Communication:

Liaise with kitchen and wait staff to ensure seamless service delivery.

Communicate guest preferences and special requests to the appropriate staff members.

Coordinate with management for any special events or large bookings.

Ambiance Maintenance:

Maintain the cleanliness and presentation of the reception and waiting areas.

Ensure that the ambiance is inviting and aligns with the restaurant’s standards.

Monitor the dining area to ensure guests are comfortable and attended to.

Requirements:

Experience:

Minimum 2-3 years of relevant experience as a hostess or in a similar customer-facing role within the UAE.

Education:

Diploma in Hospitality Management or a related field is preferred.

Language Proficiency:

Fluency in Hindi, Arabic, and Russian is highly desirable to cater to a diverse clientele.

Local Availability:

Candidates must be currently residing in Dubai and available for in-person interviews.

Salary and Benefits:

Competitive salary commensurate with experience and qualifications.

Additional benefits include tips, meal allowances, and opportunities for professional development.

Application Process:

Interested candidates who meet the above criteria are invited to submit their resumes along with a cover letter to hr@baraak.com. Please include "Hostess Application" in the subject line of your email.

Note:

Only shortlisted candidates will be contacted for further evaluation.

BARAAK is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

Join BARAAK Restaurant and be a part of a team that prides itself on delivering exceptional dining experiences. We look forward to welcoming you to our team!