The Hostess role at Four Seasons Hotel Kuwait is a guest-facing hospitality position focused on delivering a warm, elegant, and memorable first impression for restaurant guests. This role embodies the Four Seasons philosophy of genuine care, personalized service, and exceptional attention to detail, ensuring every guest feels welcomed and valued from arrival.

The position is responsible for greeting guests promptly, managing reservations, and coordinating seating arrangements to maintain a smooth and efficient service flow. The Hostess remains calm, professional, and organized while handling guest arrivals courteously, even during peak dining hours.

A key responsibility of the role is ensuring dining area presentation and readiness. The Hostess ensures tables, menus, and restaurant spaces are clean, properly arranged, and fully prepared prior to each service, contributing to a refined atmosphere that reflects luxury hospitality standards.

The role also supports reservation management by maintaining station charts, monitoring cover counts, and accurately recording guest preferences. This attention to detail enables a personalized dining experience and facilitates seamless coordination between service and kitchen teams.

Clear and professional guest communication is essential in this position. The Hostess answers inquiries, provides menu guidance when appropriate, and addresses guest concerns with grace and discretion, escalating issues to management when necessary to maintain service excellence.

Team collaboration is central to success in this role. The Hostess works closely with food and beverage colleagues, supports service operations when required, and contributes to a positive, respectful, and professional team environment aligned with Four Seasons values.

The position requires consistent adherence to Four Seasons service standards, safety procedures, and operational guidelines. The Hostess demonstrates professionalism, cultural awareness, and a commitment to maintaining the brand’s reputation for world-class hospitality.

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, renowned for creating exceptional guest experiences through genuine care and outstanding service. At Four Seasons Hotel Kuwait, team members are empowered to grow, collaborate, and deliver memorable moments in an inclusive and inspiring workplace.