Emaar

Guest Service Associate

Job Description

Guest Reception: Welcome guests upon arrival and assist them throughout their visit, ensuring an outstanding hospitality experience.

Check-In & Check-Out: Handle guest check-in and check-out processes efficiently using property management systems.

Customer Interaction: Respond to guest inquiries, requests, and complaints with professionalism and promptness.

Service Coordination: Coordinate with other departments such as housekeeping, concierge, and room service to fulfill guest needs.

Billing & Payments: Manage accurate billing procedures and handle payments or refunds as per company policy.

Professional Conduct: Maintain a neat appearance and friendly demeanor, embodying Emaar’s service standards.

How to Apply:

Send your updated resume to emaarcareers@emaar.ae with the subject line "Application for Guest Service Associate – Emaar".

About Us:

Emaar’s hospitality arm is renowned for providing world-class service and luxury experiences. We seek individuals passionate about guest service to join our high-performing team.

Category

Driver

Experience

1 Year

Required Qualification

High School Diploma or equivalent, hospitality experience preferred

Requires Traveling:

No

Salary

Salary Not disclosed

Salary Type

Per Month

Total Vacancies

1

Skills

guestreceptionhospitalityproperty managementcomplaintscoordinationhousekeepingconciergeroom servicepaymentsbillingprocedurescompanyneatservicelineapplicationguest service associateprovidingluxuryguest serviceteam