Job Description
Guest Reception: Welcome guests upon arrival and assist them throughout their visit, ensuring an outstanding hospitality experience.
Check-In & Check-Out: Handle guest check-in and check-out processes efficiently using property management systems.
Customer Interaction: Respond to guest inquiries, requests, and complaints with professionalism and promptness.
Service Coordination: Coordinate with other departments such as housekeeping, concierge, and room service to fulfill guest needs.
Billing & Payments: Manage accurate billing procedures and handle payments or refunds as per company policy.
Professional Conduct: Maintain a neat appearance and friendly demeanor, embodying Emaar’s service standards.
How to Apply:
Send your updated resume to emaarcareers@emaar.ae with the subject line "Application for Guest Service Associate – Emaar".
About Us:
Emaar’s hospitality arm is renowned for providing world-class service and luxury experiences. We seek individuals passionate about guest service to join our high-performing team.
Dubai - United Arab Emirates
Category
Experience
Career Level
Required Qualification
High School Diploma or equivalent, hospitality experience preferred
Requires Traveling:
No
Salary
Salary Not disclosed
Salary Type
Per Month
Total Vacancies
1
Skills
guestreceptionhospitalityproperty managementcomplaintscoordinationhousekeepingconciergeroom servicepaymentsbillingprocedurescompanyneatservicelineapplicationguest service associateprovidingluxuryguest serviceteam
