Job Overview: We are looking for a well-presented, guest-focused Female Guest Relations Officer for a 3 or 4-star hotel in Dubai.

Guest Engagement: You will greet guests, handle their inquiries, and ensure they feel welcome and comfortable during their stay.

Issue Resolution: Address guest complaints professionally and escalate issues when necessary to maintain service standards.

Special Requests: Manage VIP arrivals, handle special requests, and coordinate with relevant departments.

Cultural Awareness: Maintain a culturally sensitive and friendly approach when dealing with guests from diverse backgrounds.

Professionalism: Ensure top-notch personal grooming and hospitality etiquette at all times.

How to Apply:

Interested female candidates currently in the UAE should email Bilal@phoenixhg.me with the subject: Application for Guest Relations Officer.

About Us:

Phoenix Hospitality Group connects skilled professionals with leading hotels across the UAE, building long-term careers and exceptional service teams.