Job Overview:

Al Khoory Hotels is seeking an experienced Front Office Supervisor to join our dynamic hospitality team in Dubai. The ideal candidate will play a crucial role in managing front desk operations and ensuring exceptional guest experiences.

Key Responsibilities:

Supervise and coordinate front desk staff operations

Manage guest check-in and check-out processes

Ensure high standards of customer service and guest satisfaction

Handle guest inquiries, complaints, and special requests

Coordinate with other hotel departments to ensure smooth operations

Manage shift schedules and staff assignments

Maintain accurate guest records and administrative documentation

Resolve complex guest-related issues professionally

Monitor and implement hotel service standards

Assist in training and developing front desk team members

Requirements:

Minimum 2-3 years of supervisory experience in hotel front office

Proven track record in hospitality industry

Excellent communication and interpersonal skills

Strong leadership and team management abilities

Proficiency in English (additional languages are an advantage)

Excellent problem-solving and multitasking capabilities

Proficient in hotel management software and computer systems

Preferred Qualifications:

Diploma or degree in Hospitality Management

Previous experience with luxury or international hotel chains

Multilingual skills

How to Apply:

Interested candidates should send their detailed professional profile to:

Email: hr.executive@alkhoory-exec.com

Important Note:

Only shortlisted candidates will be contacted for further process.

About Us:

Al Khoory Hospitality is a part of the Al Khoory Group, a conglomerate with diversified interests in a range of other business sectors, such as Real Estate, Automobile, Equipment Trading and Servicing, Water Pump Assembly, Electric Control Panels and Generators, as well as Waste Disposal Bins and Chutes. Established in 1972, the Al Khoory Group has steadily and successfully expanded its presence across the United Arab Emirates and the Sultanate of Oman.

In 2008, the Al Khoory Hospitality Division was founded by Mr. Mohammed Tayyeb Khoory, Chairman of the Group. In December of the same year, we launched our first property: Al Khoory Hotel Apartments, Al Barsha, Dubai. Since then, we have expanded our portfolio by establishing six more hotels: Al Khoory Atrium Hotel, Al Khoory Executive Hotel, Al Khoory Inn, Urban Al Khoory Hotels, Al Khoory Courtyard and Al Khoory Sky Garden Hotel. Situated in the prime commercial and tourist locations of Dubai, our hotels provide the perfect experience of hospitality for leisure and business travelers alike.