Position Overview

We are urgently seeking a highly professional and well-presented Front Office Executive to join a reputable healthcare organization based in Dubai. This role is ideal for candidates with previous experience in the UAE healthcare sector who are confident in managing front desk responsibilities and ensuring an exceptional experience for patients and visitors. Immediate availability is required.

Role Objective

As a Front Office Executive, you will be the first point of contact for all patients and visitors entering the facility. Your primary objective will be to ensure a welcoming, efficient, and organized reception area. By maintaining professionalism and providing clear communication, you will directly influence the satisfaction and confidence of patients in the healthcare services provided.

Key Responsibilities

You will be responsible for handling patient inquiries, managing appointments, greeting visitors, and maintaining the reception area. You will also perform administrative support tasks such as maintaining patient records, processing billing information, and coordinating with internal departments to streamline front desk operations. Ensuring smooth patient flow and providing accurate information are core functions of this role.

Language and Communication Requirements

The successful candidate must be fluent in English and possess proficiency in either Russian or Arabic to effectively communicate with a diverse patient base. Strong verbal and written communication skills are crucial, as you will be responsible for relaying critical information between patients and medical staff, both in-person and over the phone.

Experience and Industry Knowledge

Candidates must have prior UAE experience in a similar front office or receptionist role within the healthcare industry. Familiarity with medical terminology, healthcare software systems, and knowledge of insurance processes is an added advantage. This background ensures that you can operate efficiently in a fast-paced clinical setting while maintaining a high standard of service.

Professional Attributes

We are looking for a candidate who is detail-oriented, organized, and customer-focused. A positive attitude, ability to multitask, and professionalism in handling sensitive situations are essential traits. You must also demonstrate discretion in dealing with patient information, adhering to confidentiality protocols at all times.

Location and Salary Details

This position is based in Dubai, and candidates should currently reside in the UAE and be available for immediate joining. The salary will be determined based on experience and qualifications. Applicants must mention their current location, visa status, expected salary, and notice period clearly in the body of the application email to be considered.

How to Apply

If you meet the above requirements and are ready to make a meaningful impact in the healthcare industry, please send your CV to hr@mediepms.com with the subject line "Front Office Executive". Ensure that your application includes all requested information for faster processing. Only shortlisted candidates will be contacted for further steps.

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