Job Overview:

Top Medical Group is seeking an experienced Front Desk Receptionist to join our medical center team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth administrative operations.

Key Responsibilities:

Greet and welcome patients and visitors professionally

Manage patient check-in and check-out processes

Schedule and coordinate patient appointments

Maintain accurate and confidential patient records

Answer and manage incoming phone calls and emails

Handle patient inquiries with empathy and efficiency

Manage front desk administrative tasks

Maintain a clean and organized reception area

Coordinate with medical staff and support team

Process patient registration and insurance documentation

Manage patient flow and waiting areas

Qualifications:

Previous experience as a receptionist in a medical center or healthcare setting

Strong communication and interpersonal skills

Excellent customer service orientation

Ability to multitask in a fast-paced medical environment

Professional and empathetic demeanor

Attention to detail and accuracy

Required Skills:

Fluent in English (additional languages are a plus)

Proficient in Microsoft Office Suite

Basic medical terminology understanding

Computer literacy

Strong organizational skills

Patient confidentiality awareness

Technical Requirements:

Experience with medical practice management software

Basic data entry skills

Familiarity with electronic health record systems

Educational Requirements:

High school diploma or equivalent

Additional certification in medical administration preferred

Work Environment:

Modern medical center in Dubai Marina

Professional healthcare setting

Full-time position

Compensation:

Competitive salary commensurate with experience

Potential benefits package

How to Apply:

Prepare a detailed, updated resume

Email application to: ranim.mohd@top-medicalgroup.com

Highlight relevant medical reception experience

Note:

Only shortlisted candidates will be contacted

Candidates must be legally authorized to work in the UAE

About Us

Top Medical Centre LLC is located in the heart of Dubai Marina area.

it was established as a polyclinic in 2008, and still providing health care services in general medicine, family medicine, Aesthetics, chiropractic, acupuncture, dentistry, occupational health & aviation medicine.

our physicians are committed to give you years of experience and practice putting your health and well being as a priority.

We are located in Grosvenor House Hotel and we have free valley parking 24/7.

Our Vision:

We educate future generations of healthcare providers, and we discover innovative ways to help people become healthier.

Our Mission:

We help people lead longer, better lives.

Our Values:

*Teamwork: We believe a team approach offers good healthcare for our patients.

*Patient-centered: We partner with our patients, their families and their communities.

*Respect: We respect our patients and each other.

*Service: We strengthen our community and our region through outreach focused on improving health.