Role Overview : The Food and Beverage Attendant plays a vital role in delivering memorable dining experiences across Hilton’s restaurants, bars, banquets, in-room dining, and café outlets. This position focuses on providing warm hospitality, attentive service, and consistent quality that reflects Hilton’s global service standards. The role directly influences guest satisfaction by ensuring every interaction is professional, welcoming, and exceeds expectations.

Guest Service Excellence : The Food and Beverage Attendant is responsible for receiving guest orders, serving food and beverages promptly, and ensuring accuracy in every request. Whether operating as a barista, bartender, or service host, the role requires attentiveness, efficiency, and a guest-first mindset to create positive and lasting impressions throughout the dining experience.

Menu Knowledge and Promotion : A strong understanding of menu offerings, daily specials, and promotional activities is essential. The attendant confidently explains menu items, ingredients, and beverage selections to guests, supporting informed choices while enhancing overall satisfaction. Staying updated on menu changes ensures service remains consistent and knowledgeable at all times.

Operational Cleanliness and Readiness : Maintaining a clean, organized, and well-prepared service area is a key responsibility. The Food and Beverage Attendant ensures tables, counters, equipment, and service stations meet hygiene and presentation standards, contributing to a safe, appealing, and professional dining environment for guests and colleagues alike.

Billing and Cash Handling : The role includes managing customer accounts, processing electronic orders, and ensuring accurate settlement of bills. Attention to detail, honesty, and familiarity with cash handling procedures support smooth financial transactions while maintaining guest trust and operational integrity.

Team Collaboration and Communication : Working closely with kitchen staff and fellow team members, the attendant contributes to seamless service delivery. Clear communication, flexibility, and a positive attitude enable effective teamwork, especially during busy service periods, while supporting Hilton’s culture of collaboration and excellence.

How to Apply :

Candidates interested in joining Hilton are encouraged to apply through the official Hilton careers portal using the assigned job reference. Applicants may also submit their updated CV directly to the recruitment email address provided by the hotel. Early applications are recommended to ensure consideration.

About Us :

Hilton is a world-leading hospitality company with a legacy of excellence spanning luxury hotels, resorts, and mid-scale brands. Guided by a vision to spread warmth and hospitality worldwide, Hilton is committed to creating exceptional guest experiences. Its success is built on passionate team members who bring hospitality to life every day across its global network.