Pact Employment

Digital Acquisition Supervisor

Job Description

About the Role:

A leading UAE FinTech company seeks an accomplished Digital Acquisition Supervisor to drive customer acquisition strategies through innovative tele-sales initiatives. This leadership position combines sales management with digital financial service expertise in a high-growth environment.

Sales Team Leadership:

The successful candidate will oversee a team of digital sales professionals, setting aggressive yet achievable targets while optimizing conversion funnels. Your strategic guidance will enhance outbound campaign effectiveness across multiple financial products and services.

Performance Optimization:

You will implement data-driven coaching programs to improve call center KPIs including conversion rates, average handling time, and customer satisfaction scores. Your analytical approach will identify process improvements to maximize lead generation efficiency.

Candidate Profile:

We require 5+ years of tele-sales leadership experience, preferably in UAE banking or FinTech sectors. Your background must demonstrate success in scaling digital customer acquisition through outbound/inbound channels.

Technical Expertise:

Advanced proficiency in CRM systems and sales analytics tools is mandatory. Your ability to interpret conversion metrics will inform strategy adjustments and resource allocation decisions.

Regulatory Compliance:

The role demands thorough understanding of UAE financial regulations and data privacy laws. You will ensure all customer interactions adhere to strict compliance protocols while maintaining acquisition velocity.

Why This Opportunity:

This position offers competitive compensation with uncapped incentives in Dubai's thriving FinTech sector. You'll gain exposure to cutting-edge digital financial products while building a high-performance sales team.

Application Process:

Qualified candidates should submit performance-based CVs to priya@pactemployment.ae with subject line "Digital Acquisition Supervisor". Applications must quantify previous sales leadership achievements.

Note: Only applicants with verifiable tele-sales leadership experience in financial services will be considered. Portfolio of successful campaigns may be requested.

Experience

5 Years

Required Qualification

Bachelor's degree in relevant field

Requires Traveling:

No

Salary

13000 - 13000 AED

Salary Type

Per Month

Total Vacancies

2

Skills

companydigitalacquisitionsupervisorcustomer acquisitioninnovativetelesalesleadershipsales managementserviceenvironmentsalesteamdigital salessettingaggressiveoutboundfinancial productsperformance optimizationcoachingcall centerhandlingtimecustomer satisfactionanalyticalprocesslead generationbankingscalingtechnicalanalyticstoolsmetricsinformstrategyresource allocationregulatory complianceregulationsdata privacycustomercomplianceprotocolsvelocitycompensationincentivesbuildingapplicationlinefinancial servicesportfoliocampaigns