Technical Support: The Desktop Support Engineer will provide comprehensive technical support, diagnosing and resolving hardware, software, and network issues.

Hardware and Software Management: This includes maintaining, upgrading, and installing hardware and software as needed, ensuring optimal system performance.

Network Troubleshooting: Advanced troubleshooting of wireless and data networks (LAN/WAN), including network cabling and setup, is a key responsibility.

Server Administration: Knowledge of installing and configuring Active Directory (AD), DNS, and DHCP on servers is required.

Storage Technologies: Familiarity with SAN and NAS technologies is essential for managing data storage solutions.

Operating System Management: Proficiency in installing and configuring operating systems, including Windows Server, VMware, Windows HyperV, Veeam, and Acronis.

Firewall Management: The engineer will install, configure, and troubleshoot firewalls, including Fortinet, Sonicwall, and Sophos UTMs, with security policies.

Problem-Solving and Communication: Excellent analytical and problem-solving skills, along with strong verbal and written communication, are crucial for effective support.

 How to Apply:

 Apply through Crystal Solutions LTD.

 About Us:

Crystal Solutions Ltd. is a leading international recruitment service provider with over 30 years of experience. They are recruiting Desktop Support Engineers for a leading IT company in Dubai, UAE. This indicates they specialize in connecting skilled IT professionals with reputable companies in the region.