Job Overview: Gulfa Mineral Water is hiring Customer Service Executives to handle inquiries, orders, and customer feedback in its dynamic FMCG environment. This is a frontline role requiring excellent communication and problem-solving skills.

Key Responsibilities: You will manage customer interactions via phone, email, and in person, ensuring a smooth order and delivery process. Handling customer complaints and providing timely solutions will be an important part of your role.

Order Management: Executives will be responsible for processing bulk orders, coordinating with the logistics team, and ensuring customers receive their deliveries accurately and on time.

Client Support: Building strong client relationships by understanding customer needs, recommending suitable product solutions, and maintaining a high level of service satisfaction.

Reporting Duties: Maintaining records of customer interactions, preparing service reports, and analyzing feedback to help management improve service levels.

Work Environment: Based at Gulfa’s Dubai office, the role involves close collaboration with sales, logistics, and finance teams to deliver seamless customer support.

How to Apply:

Attend the Walk-In Interview on 20th September 2025 (10:00 AM – 2:00 PM) at Gulfa Mineral Water Dubai Office. Candidates can also email their CVs to career@gulfa.ae with the subject line “Customer Service Executive Application.”

About Us:

Gulfa Mineral Water is a trusted FMCG brand in the UAE, recognized for its premium bottled water and customer-centric services. As a Customer Service Executive, you’ll be joining a company that values teamwork, innovation, and service excellence.