Role Overview: We are hiring a Customer Service Executive for a leading French multinational firm operating globally and expanding its operations in the UAE. This position is a fantastic opportunity for a customer service professional eager to build a rewarding B2B career in a supportive, multicultural work environment located in Dubai Investment Park (DIP).

Key Responsibilities: The selected candidate will handle B2B customer service operations, specifically focused on managing and tracking client packages and ensuring end-to-end resolution of service requests. Your responsibilities will also include responding to inquiries, managing documentation, and coordinating with internal departments for client satisfaction.

Working Model & Office Location: This is a hybrid working role, offering flexibility and work-life balance. You will work 3 days from the office at Dubai Investment Park (DIP) and 2 days from home. This setup promotes employee well-being while maintaining productivity and collaboration.

Career Advancement: This role comes with long-term growth potential. The company offers annual salary increments and a structured promotion path every two years, providing a solid foundation for ambitious professionals looking to scale their careers.

Ideal Candidate: To succeed in this role, candidates must have at least 1 year of customer service experience, ideally in a B2B environment. Strong communication skills, client-centric thinking, and the ability to handle issues with professionalism and urgency are essential.

Team Environment: You'll be joining a supportive and inclusive team culture where continuous learning, employee development, and collaboration are prioritized. This role will also allow you to contribute directly to enhancing client satisfaction for a well-respected global brand.

How to Apply:

If you're a passionate, organized, and customer-oriented individual ready to join a global leader, apply now! Send your ATS-optimized CV to rakshana.ismail@adecco.com with the subject line “Application – Customer Service Executive”. Immediate joiners are preferred.

About Us:

Our client is a renowned French multinational company recognized for its innovation, operational excellence, and people-first philosophy. With a significant global footprint, the company is known for its investment in employee development, flexible work culture, and strong leadership — making it an ideal place for growth-oriented professionals.