Position Overview

We are seeking bilingual (Arabic/English) Customer Care Representative Interns to join our dynamic team at our Marina, Dubai location. This is an excellent opportunity for candidates looking to gain valuable experience in customer service within the retail sector.

Internship Details

Duration: 3 months

Location: Marina, Dubai, UAE

Schedule: Rotational shifts

Type: Full-time internship

Start Date: Immediate joining required

Key Requirements

Must be a native Arabic speaker

Excellent verbal and written communication skills in both Arabic and English

Minimum one year of customer service experience

Valid UAE visa is mandatory

Must be currently located in UAE

Ability to start immediately

Comfortable working in rotational shifts

Strong problem-solving abilities

Professional demeanor and positive attitude

Key Responsibilities

Handle customer inquiries and provide support through various communication channels

Process customer requests and complaints efficiently

Maintain accurate records of all customer interactions

Follow up on customer issues until resolution

Support the customer service team in daily operations

Assist in maintaining customer service quality standards

Participate in training and development activities

Required Documents

Updated CV/Resume

Valid UAE visa copy

References from previous employment (if available)

Eligibility

Must be currently residing in UAE

Must have valid UAE visa

Should be available for immediate joining

How to Apply

Please send your CV to Ahmed.Eltegani@landmarkgroup.com

Subject Line: "Intern-Customer Care Representative"

Include all relevant documents

Mention your current location and availability to join

Note: Only shortlisted candidates will be contacted for the interview process.

About Us:

AN ORGANISATION INSPIRED BY DREAMS & LED BY PURPOSE.

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.