Position Summary

We are seeking a detail-oriented Credit Control Assistant to join our team in Dubai. This role focuses on managing debt collection processes, analyzing accounts, and maintaining strong customer relationships while ensuring effective credit control procedures.

Key Responsibilities

Debt Collection Management

Execute debt collection processes following company procedures

Monitor and follow up on overdue accounts

Maintain accurate records of collection activities

Develop and implement collection strategies

Generate and analyze aging reports

Identify and resolve payment discrepancies

Customer Service & Communication

Maintain professional communication with debtors

Handle customer inquiries and disputes professionally

Build and maintain positive relationships with clients

Negotiate payment arrangements when necessary

Provide regular updates to management on collection status

Financial Administration

Process and reconcile customer payments

Manage payment rescheduling arrangements

Monitor payment plans and ensure compliance

Maintain accurate customer account records

Prepare regular collection reports

Assist in month-end closing procedures

Account Analysis

Review and analyze customer accounts

Assess credit risks and payment patterns

Identify potential payment issues early

Recommend solutions for problematic accounts

Monitor customer credit limits

Required Qualifications

Bachelor's degree in Finance, Accounting, or related field

Prior experience in credit control, collections, or similar roles

Strong understanding of finance and accounting principles

Proficiency in Microsoft Office Suite

Excellent written and verbal communication skills in English

Valid UAE driving license and own vehicle preferred

Required Skills

Strong analytical and problem-solving abilities

Excellent negotiation skills

Detail-oriented with high accuracy

Strong organizational and time management skills

Professional telephone manner

Ability to work under pressure and meet deadlines

Desired Attributes

Arabic language skills (advantage)

Experience with accounting software

Knowledge of UAE commercial law

Understanding of credit risk assessment

Previous experience in UAE market

Personal Qualities

Strong work ethic

Professional demeanor

Team player

Self-motivated

Resilient under pressure

Customer-service oriented

Benefits

Competitive salary package

Standard UAE labor law benefits

Professional development opportunities

Stable, long-term employment

How to Apply

Please send your CV to pinky@pactemployment.ae

Subject line must read: "Credit Control"

Include detailed work history

Provide references

Mention current notice period

Include contact information

About Us

Pact is an acknowledged leader in Middle East's recruitment industry. Trusted by top banks, financial institutions and multinational companies for all their recruitment needs, we offer a range of top notch recruitment services that connect top quality candidates with clients looking to fill key positions in their organizations every day.

Whether you are a company looking to recruit the right people to meet your needs or a candidate looking for a job that rewards your skills