Position Overview

As a Collection Officer, you will be responsible for managing accounts receivable, following up on outstanding payments, and maintaining positive client relationships while ensuring timely collection of dues.

Requirements

Bachelor's degree in Finance, Business Administration, or related field

Fresh graduates are welcome to apply

Experienced candidates should have background in collections or accounts receivable

Strong communication and negotiation skills

Proficiency in MS Office, particularly Excel

Fluent in English; Arabic language skills are a plus

Valid UAE driving license preferred

Key Responsibilities

Account Management

Monitor and manage assigned customer accounts

Review account histories and payment patterns

Maintain accurate records of all collection activities

Generate and analyze aging reports

Collection Activities

Contact customers regarding overdue payments

Negotiate payment arrangements when necessary

Follow up on payment commitments

Document all communication with customers

Customer Service

Maintain professional relationships with clients

Address billing queries and disputes

Provide excellent customer service while achieving collection goals

Coordinate with internal departments to resolve customer issues

Reporting

Prepare regular collection status reports

Track and report on collection metrics

Document collection activities and results

Maintain organized records of all communications

Skills & Competencies

Strong interpersonal skills

Excellent organizational abilities

Good problem-solving skills

Ability to work under pressure

Detail-oriented approach

Time management skills

What We Offer

Competitive salary package

Career growth opportunities

Professional work environment

Training and development programs

How to Apply

Interested candidates should send their CV to: beshoy@tahseel.com

Both fresh graduates and experienced professionals are encouraged to apply.

About Us

To provide world class debt collection services in order to recover our clients' bad debts before it reaches the write-off stage; achieving the highest recovery rate through amicable solutions with minimum hassle and comparatively low costs, and preserving our clients’ goodwill and our own reputation in the collection industry. We are committed to operating with the highest standards of integrity, while preserving absolute confidentiality.

Vision:

Our vision is to be recognised as the most reliable debt collection company in the market for all types of collection services, with special attention towards the banking and financing sectors. This vision is being achieved based on our strong values and principles.