Position Overview

We are seeking an experienced Clinic Manager to oversee daily operations and ensure excellence in healthcare service delivery at Life Medical Centre. The ideal candidate will have proven experience in UAE healthcare management and strong leadership abilities.

Key Responsibilities

Operational Management

Oversee daily clinic operations and ensure smooth workflow

Develop and implement operational policies and procedures

Manage clinic schedules, patient flow, and resource allocation

Ensure compliance with UAE healthcare regulations and standards

Monitor and maintain quality assurance programs

Oversee facility maintenance and equipment management

Staff Management

Supervise clinical and administrative staff

Coordinate staff scheduling and workforce planning

Conduct performance evaluations and provide feedback

Identify training needs and organize professional development

Foster a positive work environment and team culture

Handle staff recruitment and retention initiatives

Financial Management

Develop and manage department budgets

Monitor revenue and expenses

Implement cost-control measures

Oversee billing and insurance processes

Analyze financial reports and metrics

Identify opportunities for revenue growth

Patient Experience

Ensure high standards of patient care and satisfaction

Handle complex patient concerns and feedback

Implement patient experience improvement initiatives

Monitor patient satisfaction metrics

Maintain effective communication with patients and families

Quality and Compliance

Ensure compliance with DHA regulations

Maintain medical facility licenses and certifications

Oversee medical records management

Implement and monitor safety protocols

Manage risk assessment and mitigation strategies

Required Qualifications

Bachelor's degree in Healthcare Management, Business Administration, or related field

Minimum 5 years of healthcare management experience in the UAE

Proven experience in clinic or medical facility management

Strong knowledge of UAE healthcare regulations and standards

Experience with healthcare management software systems

Excellent understanding of medical terminology and procedures

Preferred Qualifications

Master's degree in Healthcare Administration or related field

Previous experience in multiple medical specialties

Knowledge of both Arabic and English

Certifications in healthcare management

Experience with quality improvement methodologies

Essential Skills

Strong leadership and people management abilities

Excellent problem-solving and decision-making skills

Superior organizational and time management capabilities

Outstanding communication and interpersonal skills

Proficiency in medical practice management software

Strong analytical and financial management abilities

Benefits Package

Competitive salary commensurate with experience

Comprehensive health insurance

Annual leave as per UAE labor law

Professional development opportunities

Performance-based bonuses

Additional benefits as per company policy

Working Hours

Full-time position

Monday to Friday with occasional weekend requirements

Flexible hours may be required during peak periods

How to Apply

Qualified candidates should send their CV to sekkeeb@life-me.com

Please mention "Clinic Manager Position" in the subject line

Important Notes

Only candidates with UAE healthcare experience will be considered

Only shortlisted candidates will be contacted

Must be available for in-person interviews

About Us

LIFE commenced its journey as a retail pharmacy group in 1996 and the strong impulse to perform has nurtured its growth over the last twenty years. Starting with one store, at present the organization has over 300+ retail outlets consisting of Pharmacies, Healthcare Hypermarkets, Health and Wellness stores catering to an average annual customer base of more than ten million walk-ins.

LIFE is committed to deliver excellent growth in turnover and profitability by expanding its number of outlets and increasing presence to five times the current store count in the coming 4 years, increasing the current store count to 1500 by end of 2025. The Company operates a network of pharmacies located in business districts and other strategic locations and employs over 3000 professionals.

LIFE Health Care Group introduced many innovative concepts in pharmaceutical distribution in the region. Notable among them include the first Healthcare Hypermarket in the GCC, the first Drive-Thru pharmacy in the Middle East, and the first Shop-in-Shop concept in healthcare in the region. Over the years LIFE has succeeded in adapting to changes in the profession of pharmacy retailing and in the field of retail management maintaining its position as an industry leader.