Remote Talent is looking for an experienced Client Support Assistant to join its growing team on a fully remote, work-from-home basis, supporting Australian clients during day shift hours aligned to the Australian time zone. As a specialist in connecting Australian businesses with skilled remote professionals across healthcare, NDIS, allied health, real estate, and general administration, Remote Talent offers a structured and supportive environment where remote professionals are genuinely valued and set up to succeed. If you bring at least one year of relevant client support experience and are ready to contribute reliably to an Australian client environment, this opportunity is worth your attention.

In this role, you will provide dedicated client support to Australian clients, serving as a key point of contact for enquiries, requests, and issues that require prompt, professional resolution. Your responsibilities will include managing inbound and outbound communications across email, phone, and other channels, coordinating internally to resolve client needs efficiently, maintaining accurate client records, and contributing to a consistently positive client experience throughout every interaction. Day shift hours are aligned to the Australian time zone, so comfort with Australian business hours is a requirement from day one.

The ideal candidate brings at least one year of experience in a client support, customer service, or closely related role, with prior experience supporting Australian clients considered a strong advantage. You are a confident communicator, both in writing and verbally, and are comfortable managing client interactions independently in a fully remote setting. Strong organisational skills, a solutions-oriented mindset, and the self-discipline to deliver consistent quality throughout your working hours are essential.

Remote Talent offers a fully work-from-home arrangement, day shift scheduling aligned to Australian hours, and HMO coverage, providing both the flexibility of remote work and the security of meaningful employment benefits.

Apply Now:
To apply, share your CV to mary@remotetalent.com.au
Along with your CV, please include a short intro video introducing yourself and your relevant experience. In your application materials, ensure your CV clearly highlights your experience in client support or customer service roles, the types of clients and enquiries you have managed, and any specific exposure to Australian businesses or the Australian market. Your cover letter should explain why you are a strong fit for the Client Support Assistant role at Remote Talent and reflect your ability to work reliably and independently within Australian business hours. Feel free to forward this opportunity to anyone in your network who may be a strong fit.

About Us:
Remote Talent is an Australian company specialising in connecting businesses with skilled virtual assistants and remote professionals, with a strong focus on sourcing talent to support Australian clients across healthcare, NDIS, allied health, real estate, marketing, and general administration. The company provides dedicated part-time and full-time assistant plans, each supported by a Customer Success Manager and access to the Remote Talent Work Station, an all-in-one productivity platform covering CRM, automations, scheduling, e-signature, and communications tools. Remote Talent manages staff wages, compliance, and day-to-day operations on behalf of its clients, freeing Australian businesses to focus on growth rather than administration. The company's recruitment process is designed for speed and quality, with candidates rigorously screened and shortlisted to match each client's specific requirements. With a track record of helping businesses across diverse industries streamline their operations, Remote Talent is a trusted outsourcing partner for Australian organisations seeking reliable, skilled remote professionals.