Role Overview: Federal Exchange is seeking a reliable and detail-oriented Cashier to support daily cash-handling and customer service operations in Dubai. The role involves processing customer transactions, handling cash payments, maintaining accurate transaction records, assisting customers, and following established financial procedures. The ideal candidate should demonstrate numerical accuracy, integrity, attention to detail, and a professional approach to customer service.

Cash Handling and Transactions:

• Process customer transactions accurately and efficiently.
• Receive cash payments and provide the correct change when required.
• Verify transaction amounts and ensure all cash-handling procedures are followed.
• Maintain accurate records of daily transactions and cash movements.
• Balance the cash drawer at the end of the shift and report any discrepancies.

Customer Service:

• Greet customers professionally and assist them with routine transaction inquiries.
• Provide clear information about applicable transaction procedures and documentation requirements.
• Handle customer questions politely and direct complex requests to the appropriate team member.
• Maintain a professional and helpful attitude during customer interactions.
• Support an efficient customer service experience by processing transactions promptly.

Transaction Documentation and Recordkeeping:

• Maintain accurate transaction receipts, vouchers, and supporting documents.
• Enter transaction details into the relevant systems accurately.
• Verify customer and transaction information in accordance with company procedures.
• Organize daily transaction records for reconciliation and reporting.
• Protect customer information and maintain confidentiality at all times.

Compliance and Security:

• Follow company policies and established cash-handling procedures.
• Complete required verification and documentation checks for relevant transactions.
• Remain alert to unusual transaction activity and report concerns through the appropriate channels.
• Handle cash, financial documents, and customer information responsibly.
• Follow applicable internal controls and relevant regulatory procedures.

Daily Operations and Reporting:

• Assist with opening and closing cashier activities as assigned.
• Prepare daily cash summaries and transaction reports when required.
• Coordinate with colleagues and supervisors to resolve transaction discrepancies.
• Maintain an organized and professional cashier work area.
• Report cash shortages, excesses, system issues, or other operational concerns promptly.

Essential Skills:

• Strong numerical and basic mathematical skills.
• High level of accuracy and attention to detail.
• Good communication and customer service abilities.
• Integrity and responsibility when handling cash and financial information.
• Basic computer skills and the ability to use transaction processing systems.
• Ability to follow procedures and manage transactions efficiently.

Preferred Skills:

• Familiarity with cashiering, cash handling, or customer-facing financial services.
• Experience using point-of-sale systems or transaction management software.
• Understanding of basic cash reconciliation and transaction documentation.
• Awareness of customer verification procedures and financial service controls.
• Ability to work collaboratively in a busy customer service environment.

How to Apply:

Interested applicants can submit their updated CV to recruitment@federalexchange.ae. Please use Cashier Dubai as the subject line of your email. Applicants should highlight relevant cash-handling, customer service, transaction processing, and recordkeeping skills where applicable.

About the Company:

Federal Exchange is the organization recruiting for this Cashier position. The role supports daily transaction processing, customer service, and accurate cash and financial record management.