IBT

Call Center Agent

Job Description

Position Overview

We are seeking a bilingual Call Center Agent with automotive industry experience for an outbound sales campaign. The ideal candidate will have strong communication skills and a proven track record in sales.

Key Responsibilities

Conduct outbound sales calls for automotive-related products/services

Meet and exceed sales targets and KPIs

Handle multiple customer interactions professionally and efficiently

Follow up systematically on open cases until closure

Maintain accurate records of all customer interactions

Generate detailed reports on sales activities

Participate in team meetings and training sessions

Ensure compliance with company policies and procedures

Required Qualifications

Minimum 1 year experience in outbound call center campaigns

Prior experience in the automotive industry

Fluent in both English and Arabic (written and spoken)

Strong sales track record

Excellent communication and interpersonal skills

Proven ability to meet sales targets

Experience with CRM systems and call center software

Required Skills & Attributes

Strong target orientation and results-driven mindset

Excellent multitasking abilities

Professional phone manner

Ability to work in a fast-paced environment

Strong problem-solving skills

Team player mentality

High level of self-motivation

Excellent time management skills

Technical Requirements

Proficiency in MS Office

Experience with CRM software

Familiarity with call center systems

Additional Requirements

Must be immediately available to start

Must have valid UAE visa (Sponsor/Family/Student Visa)

Ability to work flexible hours if required

Commitment to complete 6-month contract duration

What We Offer

Competitive compensation package

Professional work environment

Comprehensive training

Performance-based incentives

Opportunity to work with leading automotive brands

How to Apply

Qualified candidates should send their application to:

Jobs@ibtevolve.com


Note: Only shortlisted candidates meeting all requirements will be contacted for interviews.

About Us

EXPLORE HOW IBT DELIVERS STRATEGIC BUSINESS GROWTH

As an IT Support Dubai based company, our primary focus is to deliver top-tier products and services adhering to global standards for our clients in the UAE. Businesses worldwide rely on our expertise to provide essential services and education. Our team comprises experienced technicians well-versed in the latest technological innovations and IT solutions in the UAE

Experience

3 Years

Required Qualification

Degree in relevant field

Requires Traveling:

No

Salary

Salary Not disclosed

Salary Type

Per Month

Total Vacancies

2

Skills

call center agentautomotiveindustryoutbound salesstrong communication skillscallssalescustomeropenteamtrainingcompliancecompanypoliciesoutboundcall centerenglisharabiccommunicationtargetorientationphoneleveltime managementvisaflexiblecompensationapplicationrequirementsbusiness growthit supportdubaiprimaryfocusglobalstandardseducationsolutions