Position Details

Job Title: Call Center Agent

Location: Dubai, UAE

Salary: Up to AED 5,000

Requirements

Experience as a Call Center Agent in any industry

Arabic language proficiency strongly preferred

Excellent communication skills

Customer service oriented

Ability to work in a fast-paced environment

Responsibilities

While specific duties may vary depending on the client's needs, typical responsibilities of a Call Center Agent include:

Handling incoming and outgoing customer calls

Providing information about products or services

Addressing customer inquiries, concerns, and complaints

Maintaining customer records and documenting call details

Meeting performance metrics such as call volume and customer satisfaction

Collaborating with team members to ensure high-quality customer service

How to Apply

Qualified candidates who meet the above criteria are invited to apply by sending their resume to:

Email: Nishrinp@pactemployment.ae

Subject Line: "Call Center Agent"

Please note that only shortlisted candidates will be contacted.

Additional Information

This position is being recruited for by PACT Employment, on behalf of their client in the UAE.

Arabic speakers are preferred for this role.

Candidates must be eligible to work in the UAE.

About Us:

Pact is an acknowledged leader in Middle East's recruitment industry. Trusted by top banks, financial institutions and multinational companies for all their recruitment needs, we offer a range of top notch recruitment services that connect top quality candidates with clients looking to fill key positions in their organizations every day.

Whether you are a company looking to recruit the right people to meet your needs or a candidate looking for a job that rewards your skills