About the Role

SmartEdge Solutions is seeking an experienced Business Analyst with strong expertise in the Lending and Credit domain and hands-on experience with the nCino platform. This role offers an excellent opportunity to work on comprehensive lending solutions while bridging the gap between business requirements and technical implementation. You'll be responsible for interacting with business users and technical teams to gain a thorough understanding of functional requirements and translating them into actionable solutions. Your role will involve documenting business requirements and process flows using various tools including JIRA, Confluence, Blue Works, Lucid Chart, and MS Visio to ensure clear communication across all stakeholders. You'll analyze and design solutions with the support of Solution Architects, provide feedback on test cases, and support the Quality Assurance team throughout the testing phase. You'll engage directly with business users to define project scope, understand business processes, identify problem statements and pain areas, and develop effective solutions. You'll identify key stakeholders and construct comprehensive stakeholder analysis to understand how different parties are affected by proposed changes. Your responsibilities include supporting the identification of risks and mitigation approaches, participating in client requirement workshops, and identifying gaps along with high level proposals for their resolution through development workarounds or process changes. You'll ensure that any solutions proposed are realistic and fall within the agreed scope of the project while analyzing client business requirements, liaising with clients and project teams, and preparing essential business process documents such as BRDs, User Stories, Discussion Logs, and Workflows. You'll remain actively involved in the process until sign-off is obtained from the client, participate in solution design sessions with the Design and Development team to ensure requirements are properly addressed, and maintain the Requirement Traceability Matrix to facilitate tracking of requirements coverage. You'll make appropriate recommendations that positively impact operational effectiveness, reduce costs, and provide a better customer experience while conducting relevant research to increase understanding in support of developing comprehensive solutions. You'll participate in final User Acceptance Testing for all major developments in the domain and assist in producing various collaterals such as User Guides, SOP Documents, and process flows.

What We're Looking For

We need a Business Analyst professional with a strong background in the Lending domain, demonstrating a good understanding of the end-to-end lending lifecycle in areas such as lead management, loan origination, loan management and servicing, collateral management, and delinquency handling. Hands-on experience on the nCino platform is essential for this role, as you'll be working extensively with this system. The ideal candidate possesses a good understanding of the gamut of retail product loans such as Personal Loans, Mortgages, Vehicle Loans, and Credit Cards, as well as corporate products including Overdrafts, Working Capital, Bill Discounting, and Trade Finance. You should have proven experience working in a similar Business Analyst capacity within the Lending and Credit domain, bringing practical knowledge and insights to the role. Strong documentation skills are required, with proficiency in tools like JIRA, Confluence, Blue Works, Lucid Chart, and MS Visio for creating clear and comprehensive business process documentation. You should possess excellent analytical skills to analyze business requirements, identify gaps, and design effective solutions in collaboration with Solution Architects and technical teams. Strong stakeholder management abilities are essential, including the capacity to engage with business users, identify key stakeholders, conduct stakeholder analysis, and facilitate requirement workshops. You must have experience supporting testing activities, including providing feedback on test cases, supporting Quality Assurance teams, and participating in User Acceptance Testing. The ability to ensure requirement traceability and maintain proper documentation throughout the project lifecycle is crucial. Familiarity with leading banking applications like FinnOne Neo, Finacle, Flexcube, TCS BaNCS, and T24 is a plus and will be considered an advantage. You should be capable of making strategic recommendations that improve operational effectiveness, reduce costs, and enhance customer experience while conducting thorough research to support comprehensive solution development.

How to Apply

Interested in joining SmartEdge Solutions as a Business Analyst specializing in Lending and nCino? Connect with us or send your updated resume to rajarathnam.k@smartedgesolutions.co.uk with the subject line "Business Analyst - Lending & nCino Application - 

About Company

Smartedge Solutions Headquartered in London UK, established in 2005, Smartedge Solutions embark on providing high caliber IT Solutions and Services across UK & Rest of Europe. We set forth our journey back in 2005, and have been successful in becoming the most trusted business partner for our esteemed clients. The reason most of our clients cite for our long standing business relationships, and success in what we do is purely owed to our adaptability, flexibility and cost effective solutions delivered reliably and on time.