About the Role:

Al Waha Cars is urgently seeking an experienced Automotive Service Advisor to join our dynamic service team. This customer-facing role serves as the critical link between our service department and valued clients, ensuring exceptional service experiences while maintaining workshop efficiency.

Key Responsibilities:

The Service Advisor will professionally receive vehicles, accurately document service requirements, and provide detailed repair estimates to customers. Your role includes translating technical information into clear explanations, recommending maintenance services, and coordinating workflow between customers and technicians to meet service timelines.

Technical Requirements:

Candidates must demonstrate minimum two years of continuous experience in automotive service advisory roles, with comprehensive knowledge of vehicle maintenance procedures and repair processes. Familiarity with dealership service operations and warranty administration is essential for success in this position.

Customer Service Excellence:

We seek professionals with proven ability to build customer trust through transparent communication and knowledgeable service recommendations. Your interpersonal skills should enable you to handle customer concerns effectively while maintaining positive relationships that encourage repeat business.

Operational Management:

The position requires meticulous attention to detail in creating work orders, tracking repair progress, and ensuring accurate billing. You will monitor technician productivity while maintaining strict adherence to company service standards and customer satisfaction metrics.

Why Join Our Team:

Al Waha Cars offers competitive compensation packages, ongoing product training, and career growth opportunities within our expanding automotive service network. You'll work with premium vehicle brands in a professional dealership environment.

Application Process:

Qualified candidates should immediately email their CV to careers@alwahacars.com with subject line: "SERVICE ADVISOR - [Source of Job Advertisement]". Applications must highlight specific automotive service experience and customer satisfaction achievements.

Note: Only applicants meeting the 2-year automotive service requirement will be considered. Successful candidates will be contacted promptly due to urgent hiring needs.

About Us

Founded in 1997 by Mamoon Khalil Halawa, Alwaha for Cars Qatar has built a reputation for personalized service and meticulous attention to detail. Mamoon's 30+ years of expertise in the local market, combined with the Alwaha team’s experience, have made Alwaha a trusted and respected name among both locals and expats. Alwaha's established relationships with local authorities, banks, insurance companies, workshops, and suppliers streamline the car-buying and selling process.

In 1999, Alwaha introduced its Rent-a-Car division with a “no-fuss” approach, offering a modern fleet of budget to luxury vehicles, all maintained to high standards and fully insured. Alwaha Rent-a-Car also provides special discounts for long-term rentals, catering to diverse customer needs.