About the Role:

The Canvas Hotel Dubai, a distinguished member of Accor's MGallery Collection, seeks an accomplished Assistant Front Office Manager to elevate our guest experience. This leadership position offers the opportunity to shape five-star service standards in Dubai's competitive hospitality landscape.

Operational Leadership:

The successful candidate will oversee daily front office operations, ensuring seamless guest arrivals, departures, and ongoing stay experiences. Your expertise will drive service excellence across reception, concierge, and guest relations teams while maintaining Accor's exacting brand standards.

Guest Experience Management:

You will implement personalized welcome protocols and resolve guest concerns with discretion. Your ability to anticipate needs and empower team members will create memorable moments that distinguish our boutique luxury offering.

Candidate Profile:

We require hospitality professionals with 3+ years of supervisory experience in upscale hotels. Your background must demonstrate success in front office operations, revenue optimization, and team development within international hotel brands.

Technical Competencies:

Proficiency in Opera PMS and Accor systems is essential. Your analytical skills will contribute to occupancy forecasting, upselling strategies, and departmental performance reporting.

Why Join Our Team:

This role offers career growth within Accor's global network, competitive benefits, and the chance to work with a creative team at Dubai's innovative art-inspired hotel.

Application Process:

Qualified candidates should submit polished CVs highlighting luxury hotel achievements to Remy.VILLANUEVA@accor.com. Applications must convey passion for boutique hospitality and artistic storytelling.

Note: Only applicants with verifiable luxury hotel front office experience will be considered. Interviews will assess both operational expertise and creative guest engagement philosophy.

About Us

At Accor, we are all Heartists®, which stands for Heart + Artists, and embodies our culture and mindset. Being a Heartist® means we bring authentic connections from the heart, and as artists, we share our uniqueness – while making room for others to do the same. As passionate hospitality experts and as part of a global community, we create unique and unrivalled experiences that spark emotion thanks to our team members’ creativity, individual personalities, and talent journey at Accor.

Our CEO and Chairman Sébastien Bazin invited all Accor Heartists® to share why they love their jobs. Their words highlight why our culture is so special, showcasing a unique sense of belonging and genuine pride in representing Accor every day. Watch their testimonials: