Job Description
Airport Guest Coordination: This role is centered on delivering high-quality airport assistance to VIP guests by managing their movement and services efficiently. The Airport Coordinator ensures every guest receives a seamless and stress-free experience while maintaining professionalism and attention to detail throughout airport interactions.
Arrival and Departure Assistance: The position requires overseeing guest arrivals, departures, and transit processes to ensure smooth coordination. Responsibilities include guiding guests through airport procedures, managing timelines, and minimizing delays while maintaining exceptional service standards.
VIP Customer Service Excellence: The role demands a strong customer-focused approach, providing personalized assistance and addressing guest needs promptly. The Airport Coordinator acts as a key point of contact, ensuring VIP guests feel supported, valued, and comfortable at all stages of their airport journey.
Operational Coordination: This position involves close coordination with internal teams, airport staff, and service partners to maintain smooth operations. Effective communication and collaboration are essential to ensure all services are delivered accurately and on time.
Issue Resolution and Guest Support: The role requires handling guest inquiries, resolving concerns efficiently, and managing unexpected situations calmly. The Airport Coordinator must demonstrate problem-solving abilities while maintaining professionalism and service excellence under pressure.
Service Quality and Compliance: The position supports service standards by following company procedures, airport regulations, and safety guidelines. The role contributes to maintaining consistent service quality while ensuring compliance with operational requirements.
How to Apply:
Interested candidates who are passionate about customer service and airport operations are invited to submit their CV via email hr@riderarabia.com. Applicants should highlight relevant experience and availability to join promptly.
About Us:
Rider Arabia is a service-driven organization specializing in premium travel and airport support solutions. The company is dedicated to delivering exceptional guest experiences through professionalism, efficiency, and personalized service, creating memorable journeys for VIP clients across the region.
Abu Dhabi - United Arab Emirates
Category
Experience
Career Level
Required Qualification
High school diploma or bachelor’s degree in hospitality, travel, or a related field
Requires Traveling:
No
Salary
5000 - 10000 AED
Salary Type
Per Month
Total Vacancies
1
Skills
airportguestcoordinationassistancecoordinatoroverseeingarrivalstransitproceduresservicecustomer serviceprovidinginternalstaffoperationseffective communicationcollaborationresolutionsupporthandlingservice excellencequalitycompliancestandardscompanyregulationssafetyemailavailabilityorganizationtravelsolutionsdedicatedregion
