Position Overview

We are looking for an Admission Assistant to join our Admission Department. The ideal candidate will be responsible for ensuring smooth patient admissions while providing superior customer service to patients and their families.

Key Responsibilities

Process patient admissions efficiently and accurately

Welcome and assist patients and their families during the admission process

Verify insurance coverage and obtain necessary pre-approvals

Collect and verify patient information and documentation

Coordinate with various hospital departments for smooth patient flow

Maintain accurate electronic health records and admission databases

Handle patient queries and provide necessary information

Process admission-related paperwork and documentation

Coordinate with insurance companies for approvals and claims

Support billing department with relevant admission information

Ensure compliance with hospital policies and healthcare regulations

Assist in emergency admissions when required

Required Qualifications

High school diploma required; Bachelor's degree in Healthcare Administration or related field preferred

Previous experience in hospital admissions or healthcare setting preferred

Strong knowledge of medical insurance procedures

Proficiency in hospital management systems

Excellent computer skills including MS Office Suite

Strong understanding of patient confidentiality and HIPAA guidelines

Essential Skills

Fluent in English (Arabic language skills are a plus)

Exceptional communication and interpersonal abilities

Strong organizational and multitasking skills

Detail-oriented with high accuracy in data entry

Ability to work under pressure

Professional and compassionate demeanor

Problem-solving capabilities

Team-oriented mindset

Work Environment

Fast-paced hospital setting

May require working in shifts

Weekend and holiday rotation may be required

Direct patient interaction

Multiple department coordination

What We Offer

Competitive salary package

Medical insurance

Professional development opportunities

Supportive work environment

Training and career growth

How to Apply

Qualified candidates should send their CV to: careers@csh.ae

Please include "Admission Assistant Position" in the email subject line.

About Us

The Canadian Specialist Hospital (CSH) is the brainchild of its Chairman, Mr. Mohammad Rashid Al Falasi. His vision is to establish a World Class medical facility that will cater to the tertiary health care needs of the Middle East. Its mission is to offer state-of-the-art diagnostic, curative and rehabilitative services of International standard and to render comprehensive genetic and prenatal services with evidence-based ethical healthcare for a healthy and happy community. Canadian Specialist Hospital is one of the largest private hospitals in Dubai and the institution of choice for referrals from small and medium-sized medical centers that lack some of our specialized diagnostic and treatment facilities. CSH has grown to become one of the most advanced and comprehensive healthcare institutions in the region.