Everlywell is hiring for an Account Manager to join their team in a fully remote capacity across the United States. This is a meaningful opportunity for a client-focused professional who wants to play a direct role in helping healthcare organisations maximise the value of innovative, AI-powered health technology. If you are skilled at building lasting client relationships, identifying growth opportunities, and driving measurable customer success within a fast-growing digital health environment, Everlywell would like to hear from you.

In this role, you will manage and grow a portfolio of customer accounts, serving as the primary point of contact for clients and building long-term relationships grounded in trust, responsiveness, and a deep understanding of their business goals. You will drive customer satisfaction and retention by ensuring clients are realising the full value of Everlywell's solutions, and proactively identify opportunities for account expansion and upselling. You will collaborate closely with internal teams across product, clinical, and customer success functions to deliver an exceptional service experience, and support clients in achieving their strategic objectives through the use of Everlywell's diagnostics, virtual care, and biomarker intelligence platforms.

The ideal candidate brings proven experience in account management, customer success, or a related client-facing role, ideally within healthcare technology, digital health, or a similarly complex solution environment. You should be comfortable managing multiple accounts simultaneously, communicating with senior stakeholders, and navigating the nuances of enterprise client relationships with professionalism and care. A genuine interest in healthcare and the impact of data-driven, personalised health solutions will be a strong asset in this role.

Everlywell offers a fully remote working arrangement within a mission-driven organisation that has established itself as the number one at-home testing brand in the United States. You will be joining a team that is actively reshaping how and where health happens for millions of people, with access to innovative AI-powered tools that make your client work both meaningful and impactful.

Apply Now:
Send your CV to membercare@everlywell.com
Please ensure your CV clearly highlights your experience in account management or customer success, the industries and client types you have worked with, and any measurable outcomes such as retention rates, revenue growth, or expansion achieved within your accounts. Include details of how you have partnered with internal teams to deliver results for clients.

In your cover letter, briefly explain why you are a strong fit for the Account Manager role at Everlywell, describe your approach to managing and growing complex client relationships, and highlight any experience working within healthcare technology or digital health environments.

Feel free to forward this opportunity to anyone in your network who may be a strong fit.

About Us:
Everlywell is a digital health company pioneering the next generation of biomarker intelligence, combining AI-powered technology with human insight to deliver personalised, actionable health answers at scale. Founded in 2015 and headquartered in Austin, Texas, the company transforms complex biomarker data into life-changing insights by integrating advanced diagnostics, virtual care, and patient engagement solutions. Everlywell has delivered nearly one billion personalised health insights, transformed care for 60 million people, and partners with hundreds of enterprise organisations including four of the top five largest health plans in the United States. The company is committed to breaking down barriers in healthcare access and closing care gaps, offering its team members a purpose-driven and innovative environment where their work makes a genuine difference to patients and healthcare organisations across the country.