Front Office Coach (Duty Manager) Responsibilities:

Oversee the operations of the front office, ensuring smooth and efficient service delivery

Supervise front desk agents and provide coaching and guidance as needed

Handle guest escalations and resolve issues effectively to ensure guest satisfaction

Assist in staff training and development initiatives

Coordinate with other departments to ensure seamless guest experiences

Ensure compliance with hotel standards and procedures

Previous experience in a 5-star luxury hotel is required

If you are passionate about hospitality and committed to delivering excellence, we invite you to join our team.

To Apply:

Please send your resumes to nbosolaeva@addresshotels.com